UCA Information Technology

@ucabears Division of Information Technology. For tech help, call the IT Help Desk (501-450-3107). #BearClawsUp

[UCA Information Technology @UCAInfoTech]

IT will be performing network maintenance starting at 8pm on Thursday, July 9.
The maintenance window will be from 8pm-1am and there will be possible interruptions to network services between 9pm - 12am.

If you have any questions, please contact the IT Helpdesk at 501.450.3107.

[UCA Information Technology @UCAInfoTech]

@SebrinJay Hey there!
Yes, you can reach us at [email protected] or [email protected]

[UCA Information Technology @UCAInfoTech]

An issue has been identified that affects users attempting to access the Disney+ service when connected to UCAWIRELESS. UCA IT personnel are working with Disney+ support to identify the cause of this issue. Please be aware that this issue only affects wireless users.

[UCA Information Technology @UCAInfoTech]

What are Team Drives? We'll tell you all about it here: https://t.co/8kgv02dC4Y

[UCA Information Technology @UCAInfoTech]

@Moon_bby0 @ucabears Find your MAC address using these steps: https://t.co/Fb8GPybVP0
Then register the wireless device here: https://t.co/vv4BjLG35b

[UCA Information Technology @UCAInfoTech]

What's Google Drive File Stream? Read our latest guide: https://t.co/Rv1SxqiiTj

[UCA Information Technology @UCAInfoTech]

IST is on the front page of @UCAEcho today! https://t.co/rrns4vFo04

[UCA Information Technology @UCAInfoTech]

IST has disabled the temporary network UCAwirelessTEMP. If you are connected to this network, make sure to disconnect your device from it and connect to UCAWIRELESS instead.

[UCA Information Technology @UCAInfoTech]

Once again, thank you for your patience as we worked to resolve this issue. Internet access is a crucial service for our campus community, and IST is committed to improving the wireless networking experience for all Bears alike.

[UCA Information Technology @UCAInfoTech]

We have restored normal access to the UCAWIRELESS network. Our networking staff will disable the temporary UCAwirelessTEMP network on Monday; if you are connected to this network, make sure to disconnect your device from it and connect to UCAWIRELESS instead.

[UCA Information Technology @UCAInfoTech]

@karatheginger @Rosewynn97

[UCA Information Technology @UCAInfoTech]

@GuppyGupton Thanks for the kind words!

[UCA Information Technology @UCAInfoTech]

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[UCA Information Technology @UCAInfoTech]

@CourtneyEppes Please call the Help Desk at 450-3107 tomorrow, and they’ll assist you. They open at 7:30am.

[UCA Information Technology @UCAInfoTech]

@Infinityonallie Please call the Help Desk at 450-3107 during their business hours 7:30am to 9:00pm.

[UCA Information Technology @UCAInfoTech]

@Hunter_Nikole @ucabears Please call the Help Desk at 450-3107, and they’ll see if they can assist you. They’re open til 9:00pm.

[UCA Information Technology @UCAInfoTech]

UCA users may connect to the wireless network called UCAwirelessTEMP. This is only a temporary measure while IST staff continues to transfer services to new hardware to resolve the wireless issues permanently.

[UCA Information Technology @UCAInfoTech]

The Help Desk is open until 9pm M-F.

[UCA Information Technology @UCAInfoTech]

As a reminder, students in residence halls may obtain an complimentary Ethernet cable from the Help Desk in Burdick Hall 101 to access the Internet without using a wireless network.

[UCA Information Technology @UCAInfoTech]

Thank you once again for your continued patience as our networking team has been working on these wireless connectivity problems. We are committed to resolving these issues fully, and we anticipate a complete fix soon.