We analyzed 83M public app store reviews across 6,700+ apps to identify the products whose users report the best experiences.
Today we’re announcing the 2026 Epic Awards.
The awards are based entirely on public customer feedback analyzed by unitQ AI, with no nominations or judging panels involved.
Your users decided, the data confirmed.
https://t.co/JRlqkiSlzC
Most companies know when customers are unhappy. They don't know what it's costing them.
Today we launched the unitQ platform to close that gap. Six products. One system. AI quality intelligence.
New category. New era. → https://t.co/5C4nMwYtHs
Our mission has always been to help companies harness the authentic voice of their customers to deliver exceptional experiences.
So, in case you missed it — @unitQsoftware unveiled the next chapter of that mission — a bold new brand identity, complete with a sleek new logo and a reimagined website that reflects the evolution of our product, our team and the future we are building together.
But this is more than just a visual refresh. We are deepening our commitment to being the industry leader in AI for customer insights
Explore the unitQ new brand, take a spin through the site, and let us know what you think. After all, the voice of the customer is why we’re here. 🚀
https://t.co/w886GVWyLF
We’re excited to unveil unitQ’s bold new brand — a reflection of our deepest commitment to helping the world’s leading companies turn unstructured customer feedback data into real-time, actionable insights with AI. https://t.co/SXa6f308hj
📢 Reminder: @unitQsoftware is headed to @Zendesk Relate!
We're hosting a roundtable: "Leveling up your CX game..."
We also look forward to seeing you at our booth.
https://t.co/ryygfPN7eD
Exciting news from @unitQsoftware is on the horizon!
Next week, we'll unveil something big about agentQ, an autonomous AI designed to deliver real-time customer insights.
Leveraging uniquely cleansed, translated and categorized customer feedback data, agentQ helps unitQ customers swiftly transform complex, siloed feedback signals into actionable recommendations — optimizing KPIs, enhancing customer experience and prioritizing strategic initiatives.
Stay tuned! 🚀
https://t.co/ZPHjw0U6ew
#AI #CustomerExperience #Innovation #CustomerFeedback #UserFeedback
High app store ratings aren’t just vanity metrics! They drive customer acquisition, retention and revenue growth.
Apps with 4+ star ratings see exponentially more downloads, higher in-app purchases and greater loyalty.
But achieving and maintaining stellar ratings takes more than hope. It takes listening to the voice of the customer, and taking action on that voice.
Read more on the @unitQsoftware Blog about the benefits of high app store ratings, and how to achieve and maintain them!
https://t.co/PTeCay6Z72
Happy Thanksgiving from all of us at @unitQsoftware.🦃
We're grateful for our amazing customers, community and partners. Wishing all a day filled with joy, gratitude and great food.
The state of software quality overall is abysmal, particularly for multi-billion dollar companies that have virtually limitless resources.
When you have a thousand engineers, sooner or later one will commit a regression and some core functionality will be broken for 6 months.
How can I improve user iOS user retention?
What are the top issues in the latest release?
How can I improve NPS?
How can I reduce support tickets?
What are the main drivers of negative sentiment in iOS?
Just ask unitQ GPT — GenAI for Quality!