Unity Connected Solutions

We Design, Implement, Optimize and Manage Communications Technology — Unified Communications, Contact Centers, Senior Living, and Retail Solutions

[Unity Connected Solutions @Unityconnected]

Over 20 years of protecting residents across Canada. One partner for every community in your portfolio.

#SeniorLiving #WanderManagement #MemoryCare #ResidentSafety #LongTermCare #UnityConnectedSolutions

[Unity Connected Solutions @Unityconnected]

For memory care communities, wander management is one of the highest-priority safety concerns.

A single elopement incident can have serious consequences for residents and operators.

[Unity Connected Solutions @Unityconnected]

Unity Connected Solutions helps operators install wander management systems that alert staff before a resident reaches the exit.

✅ Real-time alerts to caregiver phones
✅ Discreet, comfortable tags for residents
✅ Integrated with nurse call and door access on one platform

[Unity Connected Solutions @Unityconnected]

▸ Supports dozens of languages in real time
▸ Automatic transcription of every call
▸ AI-generated call summaries so agents skip the paperwork
▸ Works for municipalities, healthcare, property management, and more

Better service, lower cost, no language barriers.

[Unity Connected Solutions @Unityconnected]

When someone calls your organization and does not speak English, what happens next?

For a lot of contact centres, it means patching in a third-party interpreter. That is slow, inconsistent, and expensive.

[Unity Connected Solutions @Unityconnected]

Unity Connected Solutions offers AI-powered real-time transcription that handles the conversation live, in both directions, without a third party on the line.

[Unity Connected Solutions @Unityconnected]

One call for everything. That is how multi-location retail should work.

#Retail #CCTV #AccessControl #RetailSecurity #LossPrevention #UnityConnectedSolutions

[Unity Connected Solutions @Unityconnected]

Running multiple stores with different camera vendors and different access control systems at every location is a problem waiting to happen.

Unity Connected Solutions provides one team for CCTV and access control across all your retail locations.

[Unity Connected Solutions @Unityconnected]

Over 20 years of experience and deep relationships with leading technology partners.

→ Consistent camera coverage at every store

→ Standardized access for stockrooms, cash offices, and restricted areas

→ Remote monitoring from one dashboard

→ 24/7 national support

[Unity Connected Solutions @Unityconnected]

#MSDO2026 #ContactCenter #AI #PublicSector #Five9 #UnityConnectedSolutions

[Unity Connected Solutions @Unityconnected]

Unity Connected Solutions, in partnership with Five9, will be heading to Municipal Service Delivery Officials (Canada) this week.

[Unity Connected Solutions @Unityconnected]

Catch Adriana Grella, Sales Director at Unity, alongside Anthony Romano and Duane McKaig from Five9 as they share how AI-powered contact center solutions can elevate every citizen interaction across municipalities

📅 Wednesday, May 13th

🕦 11:50 a.m. – 12:20 p.m

Come say hello

[Unity Connected Solutions @Unityconnected]

#Hospitality #HotelManagement #MultiProperty #UnifiedCommunications #PhoneSystems #UnityConnectedSolutions

[Unity Connected Solutions @Unityconnected]

Managing multiple hotel properties is hard enough without dealing with a different phone system, a different vendor, and a different support contract at every location.

[Unity Connected Solutions @Unityconnected]

On-premise, cloud, or hybrid. The right fit depends on your portfolio, and we help you figure that out.

If you are running different systems at different properties, one conversation could simplify your entire operation.

[Unity Connected Solutions @Unityconnected]

#SeniorLiving #NurseCall #LongTermCare #ResidentSafety #HealthcareTechnology #UnityConnectedSolutions

[Unity Connected Solutions @Unityconnected]

A resident presses the call button. Three minutes pass. Nobody responds.

In senior living, response time is everything. Outdated nurse call systems ring a hallway light or a central panel, but they do not tell your staff who called, where they are, or what they need.

[Unity Connected Solutions @Unityconnected]

Unity Connected Solutions helps senior living operators upgrade to modern wireless call systems that deliver instant alerts to caregivers on their mobile devices, with the resident's name, location, and request type included.

Faster response. Fewer missed alerts. Better care.

[Unity Connected Solutions @Unityconnected]

Come talk to our team before the show wraps up.

📍 Booth #408 | Toronto Congress Centre

#TogetherWeCare #TWC2026 #SeniorLiving #LongTermCare

[Unity Connected Solutions @Unityconnected]

Last day at Together We Care 2026.

If you haven't stopped by Booth #408 yet, today is your chance.

We work with senior living and long-term care communities across Canada on emergency and nurse call systems, wander management, access control, video surveillance, etc.