Building AI infrastructure means building systems that can scale alongside the product.
Tom Wallenstein, Staff Software Engineer at @youdotcom:
“We needed a scalable and flexible billing and metering system that lets us move fast today and keep moving as we grow and things change. Orb gives us exactly that, one system that serves engineering, analytics, and RevOps alike.”
📹 New series: Webhooks by Example
Episode 1
How @knocklabs turns @useOrb usage webhooks into customer-facing upgrade nudges - @J_Everhart383 walks through the full system.
https://t.co/D5XdFP5aRu
At AI infrastructure companies, pricing is part of the product.
Sid Shanker, Engineering Manager at @baseten, helps the team launch new models and hardware without turning monetization into a bottleneck.
“We launch new models and hardware constantly, and pricing them is half the product decision. Orb lets us move at the speed of our roadmap and prioritize delivering value to our customers.”
Modern AI companies are forcing finance teams to rethink billing infrastructure entirely.
At @sanity_io, Helen Chao oversees the systems behind billing and finance operations as the company scales its usage-based business.
“We deal with very high usage volumes, and when billing breaks, it impacts revenue operations and close. We needed a more stable metering and invoicing system and found that in Orb.”
At @ExtendHQ, Jordan Meyer helped build the technical foundation as one of the company’s first engineers.
When the team evaluated billing infrastructure, the decision came down to speed, flexibility, and long-term leverage.
“Using Orb cut our billing project from 6 months to 3 weeks.”
That’s the kind of engineering mindset we love supporting.
Thanks for coming out yesterday and celebrating an early National Boba Day with us!
The turnout at Feng Cha yesterday was incredible. Thank you to everyone who took a break from Stripe Sessions to come hang with us and talk billing and monetization!
Take a break from Stripe Sessions and come grab free boba on us! 🧋
We're at Feng Cha on Yerba Buena Lane today until 2pm (or while supplies last).
Come find us, say hi, and recharge. See you there!
Kevin Grüneberg was @supabase's first billing engineer — now he owns the system behind 1.5M invoices/month.
"The detailed invoicing Orb provides is something that a customer can understand more easily. That means less frustration for the customer and less support load for Supabase. And as we grow, that will translate into needing fewer support engineers because we can spend more time on actually billing a product rather than explaining invoices to customers."
That’s how you scale billing with your product.
At @baseten, model inference at scale is just the starting point.
Deepak Bhandarkar, Head of Finance, makes sure every run turns into real revenue — connecting product velocity with financial precision.
We had him at Orb HQ for a fireside chat and asked how he explains Orb internally:
“Orb? It’s how we make money.”
at @heyjasperai, they didn’t just scale — they rebuilt how they price.
From self-serve to enterprise, billing became a strategic decision, not just infrastructure.
Dakota Brown, Director of Engineering, knew the real risk wasn’t vendor cost — it was getting it wrong and living with it.
→ 2× faster launch
→ 2 months of eng time saved
Factory Co-Founder & CTO @EnoReyes is building the foundation behind Factory — autonomous AI agents for software engineering, at a moment when both the tech and the business model are still evolving.
Today’s $150M Series C is a reflection of that momentum.
Proud to support the @FactoryAI team 🚀
Today, @FactoryAI announced a $150M Series C — and they’re building right at the edge of where AI pricing is still being figured out.
As their product evolves, so does the business model behind it.
That’s where @francesca_lab comes in — keeping things flexible, transparent, and commercially sharp.
Proud to support the Factory team as they scale 🚀
New York, we're coming to you🗽
Hosting a happy hour for the Orb community on April 30th — customers, operators, and anyone working at the intersection of pricing, billing, and AI.
RSVP: https://t.co/gJtIIyhrbb
At @dremio, they're building the data platform enterprises are betting their AI stack on.
Ryan Tse, Senior Engineering Manager, is making sure the business side scales just as fast — usage-based pricing, tight timelines, billing that can’t be the bottleneck.
Grateful to partner with the Dremio team.
We held our second company value awards to close out Q1:
-Customer Centricity
-Minutes Matter
-Run With It
-Attention to Detail
Congrats to all our winners! Can't wait for Q2 🚀
Pasta & Pricing with Orb 🍝 👨🍳
Brought together a group and learned how to make ravioli from scratch. Enjoyed a delicious dinner over great conversation with all of our guests!