Nick

[Nick @USmoore004]

@bt_uk BT should spend less time on these gimmicky marketing twitter comments and focus on customer service. I had appalling service with constant 30 minutes (x5) waits to get a human on their 'help' line. The human then couldn't help!

[BioAscent @BioAscent]

All set for #BIOEurope Digital starting tomorrow. Steve Hastwell will be attending the online event, taking place on the 26-29 October. Get in touch to set up a meeting.
https://t.co/FPLpJeHTRC #drugdiscovery #partnering

[bingbo @Rowvitch2012]

@WhiteHouse @realDonaldTrump This is sad, heartwarming, and uplifting
https://t.co/rh7T6R2ibc

[Nick @USmoore004]

@PeterStefanovi2 Does having spent hours on the phone with BT class as 'experience of failing call centres!'

[BioAscent @BioAscent]

This week, our CEO Paul Smith is taking part in the @YCFscot conference 'Great Expectations: investors and investees working together'. Find out more about the event here: https://t.co/OTwOd9ChHE

[Nick @USmoore004]

@bt_uk I would like to have a nice day but have no internet. Problems started July 28th 6 phone calls (with 30 minute waits each time), plus 2 no shows after Openreach., promised they were sending somebody. Great customer service from BT, you must be proud. #BTpoorservice.

[Nick @USmoore004]

#BTpoorcustomerservice When the CEO and board forget the formula Customer service+employee satisfaction=shareholder value the whole Company falls apart.

[Nick @USmoore004]

@BTGroup @gabrielle_giner @James_BG But you can't supply customer service. Surely, good customer service is the first step. 3 visits from engineers is not environmentally friendly and still no fix! #btpoorservice

[Nick @USmoore004]

How do you have a wonderful day when BT supplies poor customer service #btpoorservice?

[BT @bt_uk]

Have a wonderful Wednesday folks.

If you need a pick-me-up, grab a tea or coffee. If you need a BT-related question answered, drop us a tweet or DM. We're here until 9pm.

[Nick @USmoore004]

@bt_uk I would like to have a nice day but have no internet. Problems started July 28th 4 phone calls with 30 minute waits each time. Despite promises and bookings, no show by an engineer on Monday and again today. Great customer service BT must be proud.

[Nick @USmoore004]

@BorisJohnson Sorry, I don't normally comment, but really another Cummings three phrase slogan is the best you can do!

[MolPort @MolPort]

We are happy to announce that @MolPort and @BioAscent partnership have reached 100-project milestone.
Read full story: https://t.co/v4JiotufvC

[Nick @USmoore004]

https://t.co/H1fBGH7A6x

[Nick @USmoore004]

@British_Airways @lpejonsson Why is compensation being treated as a cancelled flight? Cancelled flights normally are not met by fire trucks on return to Airport.

[British Airways @British_Airways]

@lpejonsson We take all matters like this very seriously, Lars .An investigation will take place to determine what happened.^Corry

[ST @Sam_Teez]

@British_Airways flight BA0433, 4 hour delay, engine explodes & on fire 5 min into flight, emergency landing & told no hotels for night. 1/2

[Nick @USmoore004]

Was not a bird strike on departure. Strike on landing, declared safe and then fire after take off.

[Nick @USmoore004]

@plantpot_sb Amber helping in Kitchen.

[dianna reagan @diannareagan]

In Mrs. Nicholson's 4th grade we look for our own mistakes and the fix them. #learningaton https://t.co/h6KLD1dY7e