@dutweets Impossible to contact a human at du . Home advanced package installed but speed slow and only one router supplied when there should have been two. WiFi does not cover all areas subsequently.
@dutweets How can I contact DU 'customer services'?
The Blu chat bot is useless. The one number I have just goes around in circles via an automated system. No human to speak to. How do I speak to a human being at DU?
Currently I have been waiting for a chat reply (which seems to be the only way to contact) you since 0950 this morning. 10 hours waiting so far. #virginmobileuae
@VirginMobileUAE You have cut two of my paid lines today, and are not answering any contact requests. How do I contact you to resolve your issue? It seems I am not the only one.
@CarrefourUAE Carrefour, please inform me of your complaints procedure. I called your customer service number and they told me I cannot make a complaint about a 3 times failed delivery. Your system is marked as customer rejected delivery! This is not true.
@VirginMENA I tried to DM you but cannot message your account. Issue I have is Virgin via email have told me scooter must be sent for inspection and repair. I've only just picked it up, removed it from box and it is faulty. I just need it replacing, not wait for a repair.
@VirginMENA I purchased an electric scooter which I collected from your MOE branch. There is a defect with the lcd screen, only half of it works. How do I arrange a replacement please?
@dutweets Applied for Powerplan 200 on 25th March. 3 different Du agents called and promised this would be activated for me. Now I have just been told no, it won't. I was told Du staff didn't activate it and now it is too late. I will be cancelling my account.
@dutweets Applied for this on 25th March. 3 different Du agents called and promised this would be activated for me. Now I have just been told no, it won't. I was told Du staff didn't activate it and now it is too late. I will be cancelling my account.
@NissanME My Altima has been at your Sheik Zayed branch, Dubai for almost a week with a gearbox problem and still work hasn't started. Car is under 5 year warranty, unlimited mileage. I am told approval will be at least another 3-4 days. Unacceptable. What is going on?
@Yonomi Yonomi only let's me choose a temperature in Fahrenheit on my Nest thermostats in a routine. I use Celsius. Yonomi is set to Celsius. How do I set a Nest temp in Celsius please?