@DavidHorne I really want to pass on the BIGGEST kudos&thanksto your train&customer managers between London and Leeds. I left a bag with all my valuables on the train & Vicky Scott, Julie Marshall and Ilja pulled out ALL the stops to help. You have wonderful people in your org ❤️
What’s happened with @AddisonLeeCabs? Steady decline for years but last straw was a pre-booked car at 3:45am that we were notified was “on the way” but after not moving for 20 minutes, called the driver at 3:50 and he had no idea who we were and was nowhere near! Not using again.
@britishairways shocking customer care! Cancelled flights, extremely long delays, and then we try to claim compensation and mysteriously, all the phone lines are shut and the online claim form “has an error and can’t be processed”. Can someone please be in touch about this??
Very important point from Lord @SyedKamall the priority to digitise and improve access to data: We can build the best systems with the best suppliers, but the public concern around data means that none of it matters if people opt out. #datasaveslives#HealthTech22@HTA_Tweets
@AirEuropa@Schiphol What constitutes a “valid boarding pass”?? We downloaded the boarding pass after check in from the air europa app as normal, only to be told by schiphol staff that it was not valid. Then made to queue at general check in & nearly miss our flight!! Pls explain
@KLM I understand about the fines and agree, COVID rules must be checked and enforced, however the system of clustering ALL passengers into a tiny bottleneck isn’t working. There wasn’t a single passenger (and indeed our flight’s cabin crew) who wasn’t stressed out by the experience
@Schiphol absolute travesty. Hundreds of people at gate D8 for “all UK flights” regardless of departure time and destination. No discernible queuing system, no information, zero social distancing. Sort it out @KLM
@WestJet On hold for over an hour trying to use a voucher to book flights which I was told I *had* to phone to use as they can’t be used online. How to do this if no one picks up the phone..???
@WestJet Hi there, they’re credit from a few unused flights in 2020. I was instructed to phone and quote the booking numbers when I was ready to book again.
@British_Airways hi there. The news and Austrian gov website are saying that flights from the UK will be banned this week. Can you confirm if BA704 LHR -> VIE on Dec 23rd is going ahead?
Patient-level data can help hospitals understand which patient groups have a higher risk of being admitted to ICU and mortality due to #COVID19, and to support capacity planning.
View use case: https://t.co/TW2LM3zBd9
#datasaveslives#healthdata#NHS
Thank you to every one of our @NHS nurses for their dedication. This year's #InternationalNursesDay shines a light on those treating patients, lifting spirits, and standing at the forefront of the #coronavirus pandemic saving lives every day. #IND2020
Fewer patients are presenting with #ACS due to #COVID19, so have not started necessary medical treatment. Quantifying activity reduction will help providers plan their response to higher levels of acuity post-pandemic.
View use case: https://t.co/U4kGeV2tsw
#datasaveslives#NHS
The #COVID19 pandemic has seen elective activity being cancelled to focus on the influx of coronavirus patients. Once restrictions lift, Trusts will need to quantify the effect on #electivecare to mitigate the bulge in demand from patients.
View use case: https://t.co/NTSV1F2Lqx