The pain is real, So is the Holyspirit
The fear is real, So is the Holyspirit
The hustle is real, So is the Holyspirit
The depression is real, So is the Holyspirit
The shame is real, So is the Holyspirit
The Holyspirit is our ever-present help. Let Him lead through the waters!!
Many years ago, a customer walked into our Lekki outlet, visibly very upset. She had ordered a smoothie and angrily complained that she could taste banana in it. The problem? That particular product wasn’t supposed to contain any banana at all.
My team replied, saying there was no way banana could have found its way into that drink. We are very strict about following our standard recipes, but the customer insisted. She demanded a refund and said she would never come back. Then she added that she was actually allergic to bananas and was having reactions already. Allergic to bananas? That was a new one for us.
My team collected the drink, tasted it, and held their ground. We can't taste any banana, ma, and it was simply impossible. We would never add an ingredient that wasn’t listed. But the customer remained firm, insisting she could taste it and was reacting to it. She left the store angrily, never to return.
At that point, they reached out to me. I told them to call her, apologize sincerely for how she was feeling, and deliver a fresh drink right away. Then I spoke to her myself, apologise and reassured her that we would investigate, and promised to find out what really happened and her next smoothie order would also be free.
So, I immediately asked the QA Manager to dig deeper. If the customer insists, I told the team, we owe it to her and to ourselves to find out why. The investigation revealed something we had completely missed: the person who made the smoothie had used the same knife to cut banana for another product few minutes earlier, then used that same knife to cut the fruits for her smoothie. Woah!! The smallest of cross-contamination. A tiny action, but for someone highly sensitive to banana, it was enough to trigger a reaction.
That single complaint led us to introduce major changes in our production process. It changed how we handled tools, tightened our production and hygiene standards, and reinforced a stronger culture of listening.
The best customers aren’t always the happy, smiling ones who never complain. Sometimes, the best customers are the ones who challenge you, who point out what’s wrong, even when it’s uncomfortable to hear.
Never see a complaint as an attack, see it as a gift. The truth is a complaining customer still cares enough to speak up instead of walking away. And if you listen, investigate, and act, you don’t just fix a problem, you make your business better for everyone.
So, the next time a customer comes back to complain, don’t dismiss it. Lean in, listen, and learn. That’s where real growth begins.
Of course, you guessed right, she remained a very loyal customer.
The logistics of getting these equipment in one place without the knowledge of our intelligence agencies is impossible.
We are not fighting terrorism. Terrorism is good business. It factors directly into budgetary allocation.
It’s painful watching how Fulani herdsmen have turned our farmlands into graveyards of hard work
They come with their cows, destroy our crops, and leave us with nothing but tears. My people are suffering, our land keeps bleeding. We’ve lost too much we just want to live, farm, and be free from this pain.
Omo this thing is gradually coming to our doorsteps.
If that person hadn’t posted about the laptop, she probably wouldn’t have received a new one by today. Let people do what they’re comfortable with. Others need to stop shaming people for openly expressing their faith in God.
Wait, they’re calling out Nathaniel Bassey because of the time he spends on the hallelujah challenge.
If you have a job to go to in the morning, why not leave at anytime to go sleep?
Your phone, your internet – so what’s the problem.
This our entitlement behavior is nauseating.
@Jesulade_EA Hahahaha😂😂
When scripture says that "God uses the foolish things to confound the wise", it wasnt joking!
Dragged, called names for showing up and putting your faith out there and now, YOU GOT IT.
Yes someone gave her on X, bla bla bla, but Isnt it an answered prayer now? 😂
Had an argument 4 months ago with someone-
I'm stepping out of the bathroom now and the perfect response I should have used in that argument just hit me:
In less than 24 hours. After 2 years of rejections. God is good and Satan in a lair !
####Pastor Nat! 🥺 I’m so grateful!!! I just graduated from my bachelor’s, here in the UK… which has been by Gods grace alone. After dress your miracle yesterday, I dressed like a wealthy, smart and corporate lady. (Also wearing my wedding ring😉)
I’ve received rejection after rejection for the past 2 years. I lost hope and doubted my intelligence, at some point I wondered if the issue is that I’m a black woman in this sector… then how can I possibly get a job?
but NOT EVEN 24hrs later!
I have just been called from an interview I thought I horribly failed at.
I AM NOW AN ELECTRICAL DESIGN ENGINEER! At one of the most influential companies in the world!!!!!
Thank you God.###
Don’t let anyone make you feel like miracles don’t exist. Yes, let your expectations sound stupid but the God I serve is not out of the business of performing miracles.
Allow people oooo
‘When God saw Leah was hated He opened her womb’
You dumb lots attacking hallelujah challenge participants know you’re a tool to their answered prayers. Trust me.
I remember I wrote my final papers and results were out i failed- Everything was blurry 1st
Neuroanatomy is Harrddd but I aced my practicals and tests, so I was shocked. I went to God in prayers and a miracle happened
So ‘Micah’ you can still prepare n passin an exam is a Miracle