@TicketmasterCS How can your system be so dire?? Was finally able to select tickets for @BrunoMars and prepared to spend a lot of money only for the payment screen to be blank so unable to process order - same issue at least 5 times. Shameful how poor this service is & sadly not the first time
@TicketmasterCS how can your system be so dire?? Finally able to select tickets for @BrunoMars and 4 times now gone to check out only for the payment screen to be blank and then ultimately time me out. This is not the first event I’ve had this sort of experience with. Joke!
@TicketmasterCS your system is a joke - queue for tickets, finally get let in to select, offered tickets then says ‘something went wrong’ - multiple times over. It’s your system that’s wrong, what a waste of time & of course no number to ring, just the usual useless web rubbish
@jetlineholidays is there any chance someone could respond to the emails my mum sent you on 5th & 11th December? I can provide details if anyone responds to this!
@IlkleyGazette So very sad to read this…Duncan, Sharron & all of their team have always given their utmost in customer service - always so helpful & willing to go the extra mile. Though fully understandable reading the article, this will be a real loss for the Ilkley area. Best wishes to all x
@TicketmasterCS Thank you! I’ve just replied to the DM, here’s my response in case they don’t receive replies: Thank you, I will attempt to pass on this link to the lady - if for some reason it fails, can she turn up to the box office at @fdarena before the show starts to resolve the issue?
@TicketmasterCS Thanks for your reply - it’s not for me, it’s a lady who I don’t think is on Twitter, how can I tell her to contact you before the event tonight? She’s stressing & doesn’t want to miss the concert (tickets originally booked for 2020)
@shitscaredmum So truly sorry, I was relatively new to following Laura’s story but, my, what an inspirational girl & what love she had from you all. I can feel the heartbreak…thinking of you all at this devastating time. I hope that in time you get comfort from the legacy she leaves xxx
@shitscaredmum @MarkNuttall12 These photos are so heartbreaking yet so full of pure love. I can only imagine what this feels like to be going through in real life, I love your love for each other & admire your bravery in documenting Laura’s journey so eloquently. Please know that you are all amazing ❤️❤️❤️❤️