Victor Matthew

[Victor Matthew @VictorM75872966]

@POSSAP_NGG You guys should respond to your DM

[Victor Matthew @VictorM75872966]

@_onlyprof Sterling

[Victor Matthew @VictorM75872966]

@_onlyscott Gareth Bale

[Victor Matthew @VictorM75872966]

@MTNNG @ConsumersNCC Details have been sent via DM. I expect a resolution, not another cycle of information requests. The 7-day notice remains in effect. @ConsumersNCC

[Victor Matthew @VictorM75872966]

16 days with NO internet on MTN FibreX (FN185121).

Multiple calls & escalations since June 6, yet unresolved. I’ve renewed in good faith monthly since Oct, but service is completely unreliable. Who takes responsibility for losses?

@MTN180 @MTNNG @MTNNGBusiness @ConsumersNCC

[Victor Matthew @VictorM75872966]

I am giving @MTNNG a final 7-day grace period to resolve this and issue full compensation, after which I will escalate legally.

I will also be sending a formal email to @MTNNG today so this 7-day notice is officially documented. @ConsumersNCC

[Victor Matthew @VictorM75872966]

@MTN180 @MTNNG @ConsumersNCC Details have been sent via DM. I expect a resolution, not another cycle of information requests. The 7-day notice remains in effect. @ConsumersNCC

[Victor Matthew @VictorM75872966]

@MTN180 @MTNNG @ConsumersNCC The last time I had working internet was June 6. I lost 2 days on that active plan due to a red LOS light. After it expired June 8, I called repeatedly. Your field team inspected & assured me it was fixed, so I renewed again on June 12.

[Victor Matthew @VictorM75872966]

@LegacySiu Balotelli

[Victor Matthew @VictorM75872966]

Since June 12 until that subscription expired, service was NEVER restored.

An agent promised compensation would be filed, but zero communication since. I have called 2–3 times EVERY week since June 6 to request updates, to no avail.

[Victor Matthew @VictorM75872966]

@soccertorey Cancelo

[Victor Matthew @VictorM75872966]

16 days with NO internet on MTN FibreX (FN185121). Multiple calls & escalations since June 6, yet unresolved. I’ve renewed in good faith monthly since Oct, but service is completely unreliable. Who takes responsibility for losses?

@MTN180 @MTNNG @MTNNGBusiness @NgComCommission

[Victor Matthew @VictorM75872966]

@MTNNG It’s been 6 days of no fibre service with my LOS light blinking red. I’ve called every single day and keep hearing the same promise: “an email has been sent to support, expect a response within 24–48 hours.”

Still no resolution and no update

This is bad customer service

[Victor Matthew @VictorM75872966]

@LegacySiu Brazil

[Victor Matthew @VictorM75872966]

@cfcleah_ He never stood bro, he was doing his warm-up already

[Victor Matthew @VictorM75872966]

@BinsaeedRashid 2000

[Victor Matthew @VictorM75872966]

@KingTunde_SZN 5

[Victor Matthew @VictorM75872966]

@Elonpappy 5

[Victor Matthew @VictorM75872966]

@ElonMuskZAB 67

[Victor Matthew @VictorM75872966]

@wfokey Ut