Vicwhite

[Vicwhite @Vicwhite1]

@FCDOGovUK Please provide evidence of the 78% stat. 78% of the survey group presumably. What was the survey group? How was the question framed?

[Vicwhite @Vicwhite1]

@TicketmasterCS I have asked repeatedly for my case to be escalated. For an actual person to get in touch. For some sort of an explanation. Any kind of a response. Nothing.

[Vicwhite @Vicwhite1]

@TicketmasterCS This is appalling customer service. Nothing seems to work. It is impossible to speak to a person. I get nothing even approximating a response.

[Vicwhite @Vicwhite1]

@Ticketmaster I am having no luck getting any response from your ‘customer service’ team 7 weeks after being promised a refund. Instead I keep getting emails telling me that my requests have been cancelled!

[Vicwhite @Vicwhite1]

@Ticketmaster I’ve been waiting for more than a month to receive my refund for my Latitude tickets having been told that my request was approved and that I would have it within 5 days. My emails are going unanswered. Can someone get back to me please?

[Vicwhite @Vicwhite1]

@TicketmasterCS Hi. I have weekend tickets to Latitude this weekend but I just got a positive PCR Covid test. The Latitude FAQs say I can get a refund in these circumstances. How do I request this? There are no options on the website. Thanks