@HananiaDany Hi @HananiaDany, we understand how frustrating this must be. Please send us a DM with your details, and we'll be happy to look into this for you. -Pauline
@ErdemKrmnoglu Hi @ErdemKrmnoglu, we're sorry for the inconvenience. Please send us a DM so we can review your case and provide further updates. - Pauline
@ashwinvdesai@tdrauae Hi @ashwinvdesai, we're sorry to hear about the spam calls and the trouble you faced when trying to report them via the app and SMS. Please send us a DM, and we'll be happy to look into this for you. -Pauline
@ErdemKrmnoglu Hi @ErdemKrmnoglu, we're sorry for the inconvenience and understand your frustration. We've escalated the issue with our partner network and are working to expedite a resolution. We'll share updates as soon as they're available.
@SachinM53844373 Hi @SachinM53844373, we're sorry to hear about the issues you're experiencing while roaming in India. 😔 Please send us a DM with your mobile number, and our team will look into this and assist you as soon as possible. -Karen
@vcdxnz001 Hi @vcdxnz001, thanks for sharing your feedback. We're aware that some customers may be experiencing issues with the latest app version, and our team is actively investigating. We appreciate your patience while we work on resolving this. -Karen
@bevveridge@tdrauae Hi @bevveridge, we're sorry to hear about your experience and understand your frustration. We're glad your issue has been resolved. Should you need any further assistance, please don't hesitate to reach out. -Pauline
@naif2e@tdrauae Hi @naif2e, we've replied to your DM and received your number. We'll continue assisting you there and will update you as soon as possible. -Karen
@Officialvatsal Hi @Officialvatsal, we've already replied to your DM and would be happy to assist further there. Please check your messages and get back to us with the requested details so we can investigate this for you. -Karen
@bevveridge@tdrauae Hi @bevveridge, we understand your frustration. Please send us a DM with your details, and we'll review your case again and do our best to assist. -Karen
@naif2e@tdrauae Hi @naif2e-, we're sorry to hear about your experience and understand how frustrating this must be. Please send us a DM with your details so we can look into this for you and provide the support you need. -Pauline.
@charuk_engineer Hi @charuk_engineer, our sincere apologies for the immense trouble this has caused. We’d like to look into this for you. Please send us a DM with your registered details so our team can assist you directly. -Pauline
@spandanaonbvd Hi @spandanaonbvd, we're sorry for the inconvenience. Please send us a DM with your account details, we'll be happy to check your options for pausing your plan and assist you further. 💜-Karen
@naif2e Dear @naif2e , our sincere apologies for the immense trouble this has caused. We’d like to look into this for you. Please send us a DM with your registered details so our team can assist you directly. -Pauline