Visospace

Bringing more of your body and presence into the Virtual World. Developers of Alto, VR locomotion platform.

[Diapason Consulting @diapasonconsult]

Thx @mechavolution, Adina Bradshaw (She/Her) and Kinobionic.

There is a whole spectrum of technological developments in the assistive tech field.
The long term future that the Neuralink, Synchron, Inc. or BrainCo are working towards is fascinating, but t…https://t.co/Zw1AR8Bzs1

[Visospace @visospace]

@AmazonHelp But they don’t help. Each specialist writes once. They tell us to fill out the form again . We write back with the history of the problem and we don’t hear back. Then we complain again and get a new specialist. Repeat and rinse.

[Visospace @visospace]

@AmazonHelp @amazon you should seriously audit @AmazonAustralia and their service. They are not giving you a good name. We have been locked out of out seller account since May after someone tried to scam us. We have had about 30 emails and phone calls with support to no avail.

[Zolteg @zolteg]

@AmazonHelp your charge disputes mail address for Australia is bouncing emails. <[email protected]> (expanded from
<[email protected]>): unknown user: "charge-disputes-au". Hard to follow instructions if the system bounces.

[Visospace @visospace]

@AmazonHelp We kept getting told to fill out forms that we can’t fill out since our account is on hold. We get told to call numbers but the people on the phone tell us they can’t help on phone. Anytime we explain our issue on email no body follows up. Hopeless.

[Visospace @visospace]

@AmazonHelp Problem unresolved. No one helped. @AmazonHelp is #unhelpful

[Greta Lee Jackson @gretaleejackson]

Thanks, protesters.

#sydneyprotests

[Visospace @visospace]

@AmazonHelp We have tried this page and it won’t work. The account is locked because someone scammed us and our bank stopped the payment. Now @amazon is holding our account without resolution.

[Visospace @visospace]

@AmazonHelp No email arrived Josue…

[Visospace @visospace]

@AmazonHelp Sagine. We let you know that I need additional assistance but haven’t heard back.

[Visospace @visospace]

Outrageous! We have been locked out of our #amazonseller account and cannot access it. Meanwhile @amazon is still charging us and holding on to our inventory. We have tried everything to get in touch and they keep sending us to links that require us to log in 🤯 so we are stuck

[Amazon Help @AmazonHelp]

@visospace We're glad to hear that you received the message. We can only use the e-mail associated with the account you used to contact us. Please let us know if we can provide any additional assistance. -Sagine

[Visospace @visospace]

@AmazonHelp This email came in to our account email. As you can see, another generic response showing no one actually read the history of our problem as sent us to the same form you sent meaning we are stuck again….this is Ground Hog Day @amazon you are failing your customers. #amazon

[Visospace @visospace]

@AmazonHelp That’s not what you he agent said. She said the opposite. That we can only email from the account in question (which obviously we can’t since we are locked out) 🤷🏻🤷🏻🤷🏻🤷🏻🤷🏻

[Visospace @visospace]

@AmazonHelp Found it but in a personal email not the associated account. Have told the agent to please use the correct email.

[Visospace @visospace]

@AmazonHelp Sagine no word from Amazon escalation team. Can you please follow up?

[Visospace @visospace]

@AmazonHelp We have called this number before and each time we find someone who "understands and empathizes" with our issue but "has no authority to help" because they see "account on hold", and they can only send an email to the "account specialist". After which we get no follow up.

[Visospace @visospace]

@AmazonHelp As you can see: this form is pointless since it only helps people who need to reset their password. we have been locked out by Amazon because they are investigating a dispute after someone scammed us. Not only have you failed to protect us from the scam, now you are punishing us

[Visospace @visospace]

@AmazonHelp Thanks have done that form but doesn’t work

[Visospace @visospace]

@AmazonHelp Sagine, we have filled many of these forms already. We just filled this out again. The form is generic and sure to get lost. How could this possibly help us?? Please get in touch directly and discuss this with us.

[Visospace @visospace]

@AmazonHelp yet another useless generic answer.........🙄