Customer Service™

Kindly share your concern via DM so that we can prioritize your concern and assist you promptly 💬✨

[Customer Service™ @VRBO_AskHelp]

@Paul_T4 @Paul_T4 Hi!
We sincerely apologize for the inconveniences caused. Kindly follow back and share the following details via Inbox📥:

1. Full Name
2. Email Address
3. Phone Number

Kindly share the above details for quick and further assistance. Thank you.

[Customer Service™ @VRBO_AskHelp]

@GreenzzGemini Hi!
We sincerely apologize for the inconveniences caused. Kindly follow back and share the following details via Inbox📥:

1. Full Name
2. Email Address
3. Phone Number

Kindly share the above details for quick and further assistance. Thank you.

[Kelly kel kelz @GreenzzGemini]

@vrbo I went ahead and cc'd legal and no one is replying to my request now. Avoid VRBO to list your home

[Customer Service™ @VRBO_AskHelp]

@YdayRepeted @YdayRepeted Hi!
We sincerely apologize for the inconveniences caused. Kindly follow back and share the following details via Inbox📥:

1. Full Name
2. Email Address
3. Phone Number

Kindly share the above details for quick and further assistance. Thank you.

[Peter @YdayRepeted]

contacted @VRBO cs several times in the process. Was told the review had no text. told that if review was untrue they remove! Supervisor told me that the review would be hidden while case worked on! all false! told me it could take 7 day to resolve. 2 weeks later final got FU!

[Customer Service™ @VRBO_AskHelp]

@wendylwonderful Hi!
We sincerely apologize for the inconveniences caused. Kindly follow back and share the following details via Inbox📥:

1. Full Name
2. Email Address
3. Phone Number

Kindly share the above details for quick and further assistance. Thank you.

[Wendy @wendylwonderful]

@vrbo Time to refund our money for the VRBO we never checked into b/c of the code red Civil unrest in Mexico SunFeb 22. Flight was diverted back to the US within 40 min from landing. We never made it to Mexico. We’ve contacted you 4x in the last 2 days, to get the run around.

[Wendy @wendylwonderful]

@vrbo Time to refund our money for the VRBO we never checked into b/c of the code red Civil unrest in Mexico SunFeb 22. Flight was diverted back to the US within 40 min from landing. We never made it to Mexico. We’ve contacted you 4x in the last 2 days, to get the run around.

[Customer Service™ @VRBO_AskHelp]

@DeeMac91339347 Hi there,
We sincerely apologize for the inconveniences caused. Kindly share the following details:

1. Full Name
2. Email address
3. Phone Number

Thank you.

[Dee Elem. @DeeMac91339347]

@claimhub870 @CarolDetma50095 @vrbo Actually I just realized it’s more like $5000

[Dee Elem. @DeeMac91339347]

@claimhub870 @CarolDetma50095 @vrbo Actually I just realized it’s more like $5000

[Customer Service™ @VRBO_AskHelp]

@lizziemarie @lizziemarie Hi there,
We sincerely apologize for the inconveniences caused. Kindly follow back and share the following details via DM for further assistance.

1) Full Names
2) Email Address
3) Phone Number

Many thanks: Stockx

[liz stoeckel @lizziemarie]

@vrbo Well, our daughter and her husband and not interested in fighting you for their money back as the VRBO host has been so much of an asshole and they just want to walk away. This mama and grandmother is pissed!

[Forrest Berg @Forrest_Berg]

@vrbo Just sent it, thank you!

[Customer Service™ @VRBO_AskHelp]

@Forrest_Berg Hi!
We sincerely apologize for the inconveniences caused. Kindly follow back and share the following details via Inbox📥:

1. Full Name
2. Email Address
3. Phone Number

Kindly share the above details for quick and further assistance. Thank you.

[Forrest Berg @Forrest_Berg]

@vrbo Just sent it, thank you!

[Customer Service™ @VRBO_AskHelp]

@EPL1996 Hi!
We sincerely apologize for the inconveniences caused. Kindly follow back and share the following details via Inbox📥:

1. Full Name
2. Email Address
3. Phone Number

Kindly share the above details for quick and further assistance. Thank you.

[Arsenal SZN @EPL1996]

@vrbo @ceejkramer What did @vrbo do for you? I bet they didn’t do shit

[Customer Service™ @VRBO_AskHelp]

@JeffDanroth Hi!
We sincerely apologize for the inconveniences caused. Kindly follow back and share the following details via Inbox📥:

1. Full Name
2. Email Address
3. Phone Number

Kindly share the above details for quick and further assistance. Thank you.

[Jeff Danroth @JeffDanroth]

@vrbo Vrbo is the worst platform for rental bookings. Use AirBnb so at least you have some protection from rental scams, fake ads and non existent support.

[Customer Service™ @VRBO_AskHelp]

@lizziemarie Hi!
We sincerely apologize for the inconveniences caused. Kindly follow back and share the following details via Inbox📥:

1. Full Name
2. Email Address
3. Phone Number

Kindly share the above details for quick and further assistance. Thank you.

[liz stoeckel @lizziemarie]

@vrbo My daughter made the booking. I'll have her reach out. I will tell you the owner has already declined a refund ("the pictures showed you what you were getting") and my daughter's family is frustrated. I've given you the address. You should send someone in the area to look!

[liz stoeckel @lizziemarie]

@vrbo My daughter made the booking. I'll have her reach out. I will tell you the owner has already declined a refund ("the pictures showed you what you were getting") and my daughter's family is frustrated. I've given you the address. You should send someone in the area to look!

[Customer Service™ @VRBO_AskHelp]

@Duckjoseph1 Hi!
We sincerely apologize for the inconveniences caused. Kindly follow back and share the following details via Inbox📥:

1. Full Name
2. Email Address
3. Phone Number

Kindly share the above details for quick and further assistance. Thank you.

[Duck joseph @Duckjoseph1]

@vrbo you cancelled our reservation 6 days before and wouldn’t pay the difference- will never use you again

[Duck joseph @Duckjoseph1]

@vrbo you cancelled our reservation 6 days before and wouldn’t pay the difference- will never use you again