Matthew Allen

Co-Founder and CTO of

[Matthew Allen @VRMALLEN]

@eve_sleep Emailed but have had no reply to my complaints. Phone lines are still closed due to 'high volume of calls'. No one addressing my issues. Impersonal email received saying "At eve sleep we pride ourselves on delivering a best-in-class customer experience". I'm yet to see this.

[Matthew Allen @VRMALLEN]

@eve_sleep @DxLogistics Yet again lied and failed by these two companies, waited until 7pm watched the tracker, no delivery and confirmation email saying delivery is complete and signed by myself. Stay away from both these companies at all costs. Failure and lies at every stage.

[Matthew Allen @VRMALLEN]

@eve_sleep @DxLogistics It gets better... @eve_sleep phone lines are down due to high volume. Appalling company with terrible service. @BBCWatchdog

[Matthew Allen @VRMALLEN]

@jill9471 @eve_sleep @DxLogistics @cherylcalverley I agree totally. I also think how @DxLogistics fraudulently signed my name as reception of delivery is pretty low. Both these incidents may be interesting to @BBCWatchdog

[Matthew Allen @VRMALLEN]

@eve_sleep Firstly incorrect delivery notifications, missed re-arranged delivery, no reply to emails, no answering of calls, missed final delivery day. Appalling customer service. Still no bed or mattress.

[Matthew Allen @VRMALLEN]

@jill9471 @eve_sleep It just got worse. Waited for my delivery watching the 'live delivery updates by @DxLogistics . Window passed, no delivery and a nice email from @eve_sleep saying congratulations my order has been delivered. Appalling.

[Matthew Allen @VRMALLEN]

@GAMEHelps 5 days now and no response to my tickets, tweets or DM's from Game. Not even an acknowledgement of ticket received. Despite being sent an email originally asking to raise a ticket about my pre-order.

[Matthew Allen @VRMALLEN]

@GAMEdigital Submitted 2 support tickets last week with no confirmation & DM'd you, but still no reply or acknowledgement. Plz help.

[Matthew Allen @VRMALLEN]

@YodelOnline Great, so sent you a DM and you don't even reply... sums up this continually bad service.

[Matthew Allen @VRMALLEN]

@YodelOnline 3 delivery attempts, 'couldn't access property!' I was even standing in the road and they didn't even enter it! Web chat is awful and fobbed me off. You can't contact the drivers. Told to 're-arrange' delivery. What are you going to do about it? Should be shut down.

[Matthew Allen @VRMALLEN]

@vuecinemas really enjoying Kong with no audio at Vue Watford.

[REWIND (Now Magnopus) @REWINDco]

Introducing 'MonoLens'
The MR/AR/VR/Ai/RR device that hipsters always needed! https://t.co/WR2GI8w9MQ
@VRFocus @RtoVR @VRScout @UploadVR

[REWIND (Now Magnopus) @REWINDco]

"Gordon's lost his badger" @bbcapprentice @solrogers is very confused...

[Matthew Allen @VRMALLEN]

@DFergPR I'm glad all the acting classes paid off!

[Tom @tbertz]

Incredibly chuffed right now, well done all and thank you @REWINDco for being stellar @onpause @si_lumb @willpsaunders

[REWIND (Now Magnopus) @REWINDco]

Amazing to see @PalmerLuckey playing our 'Project Falcon' #VR game on the new @FOVEinc HMD! #TGS2016

[Matthew Allen @VRMALLEN]

I don't know how I used to live working on a 1080p monitor.... #5kimac #firstworldproblems

[Matthew Allen @VRMALLEN]

I have eaten so much cake. Error.

[REWIND (Now Magnopus) @REWINDco]

We've got a birthday boy in the office! Happy old, @VRMALLEN!