@TonyShots71@macmillancancer@Telegraph Yep, and @macmillancancer helped me no end through that entire time too. Canβt say enough good things about them. I wish Ryan and Sean all the very best for the future πͺπ»πͺπ»
@British_Airways Maybe if you allowed people to call up and talk to someone you wouldn't have such a backlog. Another 7 days gone by with no response. My life is busy too, and yet I've spent hours queueing on phone lines to be told I can't speak to the CR team. Shocking.
@British_Airways Any chance of speaking to a human? Have raised a complaint, replied numerous times as my concerns are being ignored, and then told to call. Just did that, to be told I can't speak to customer relations as they're not a customer facing department! Seriously?!!!