The future of AI-powered customer experience. Helping business leaders and teams do voice AI, conversational AI and NLP properly. Podcast. Consultancy. Analysis
Would you let LLMs use your knowledge bases to help customers?
On the recent VUX World webinar with Cathal McGloin of ServisBot, we discussed the power of Large Language Models and knowledge bases combined.
How do you remain in control of your brand in a world of #generativeai?
Well, one thing is for sure. If you just use the raw #OpenAI APIs as they are, out of the box, you're putting yourself in an extremely vulnerable position.