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[Ask Service Team @Waitro_ask]

So sorry to hear this. 
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[Flowerbomb212 @Flowerbomb212]

@waitrose can you explain your loyalty card and vouchers please? It seems when someone hasn’t shopped with you for a little while or does small shops, they don’t get anything. Surely you should be encouraging people to come back/try different products? Your scheme makes 0 sense.

[Ask Service Team @Waitro_ask]

@Flowerbomb212 @waitrose Hi,@Flowerbomb212 So sorry to hear this. 
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[Ask Service Team @Waitro_ask]

@anthonyblagg @waitrose Hi,@anthonyblagg So sorry to hear this. 
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[Ask Service Team @Waitro_ask]

So sorry to hear this. 
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[Anthony Blagg @anthonyblagg]

@waitrose we recently bought some Piper’s Crisps from your store. Having contacted the makers to show them photographs of the faulty batch they sent replacement vouchers but your Hexham store wouldn’t accept them. Any idea why not?

[Ask Service Team @Waitro_ask]

@anthonyblagg So sorry to hear this. 
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[Ask Service Team @Waitro_ask]

@gustheiguana @waitrose Hi,@gustheiguana So sorry to hear this. 
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[Ask Service Team @Waitro_ask]

@cjt64 @waitrose Hi,@cjt64 So sorry to hear this. 
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[Ask Service Team @Waitro_ask]

So sorry to hear this. 
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[Chris @cjt64]

Reality, they didn’t believe me even with pictures. They were obtuse, dismissive, borderline clueless. Confrontational and insulting.
Yeah I drop an expletive, but to be honest @waitrose so what. Do not start lecturing me on “ we won’t tolerate customers swearing.

[Ask Service Team @Waitro_ask]

@AndyMpolitics @waitrose Hi,@AndyMpolitics kindly follow back and DM for assistance, thanks

[Ask Service Team @Waitro_ask]

So sorry to hear this. 
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[Karen Lady K Knight 👸🏻 @karen_knight1]

@waitrose went to visit your new store this morning, well after 10.30 and was greeted at the door to be told that you were not open yet - would be about half an hour - lost my Mum as a customer

[Ask Service Team @Waitro_ask]

@karen_knight1 @waitrose Hi,@karen_knight1 So sorry to hear this. 
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[Ask Service Team @Waitro_ask]

@DAn__FuLLer @waitrose Hi,@DAn__FuLLer So sorry to hear this. 
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[Ask Service Team @Waitro_ask]

So sorry to hear this. 
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[Dan Fuller @DAn__FuLLer]

@waitrose Morning, I was emailed a voucher over the weekend, however this code does not work, I’ve been advised it is being looked into CASE-19015430, I’ve a delivery booked for tomorrow that I waiting to use it with, any update? Thanks

[Ask Service Team @Waitro_ask]

@DAn__FuLLer So sorry to hear this. 
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[Ask Service Team @Waitro_ask]

So sorry to hear this. 
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[Steven Alan @KhansWrath]

Went to your Ramsgate store after seeing this offer in the app, was told the only thing I could do to get the offer price was order it online and collect tomorrow, all while holding the product in my hand. Put the rest of my shopping back and left.
@waitrose

[Ask Service Team @Waitro_ask]

@KhansWrath @waitrose Hi,@KhansWrath So sorry to hear this. 
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[Ask Service Team @Waitro_ask]

@HathorsDaughter So sorry to hear this. 
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[Ask Service Team @Waitro_ask]

So sorry to hear this. 
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[Ask Service Team @Waitro_ask]

@HathorsDaughter @waitrose Hi,@HathorsDaughter So sorry to hear this. 
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[Ask Service Team @Waitro_ask]

@jrrrd_ @waitrose Hi,@jrrrd_ So sorry to hear this. 
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