@rapidobikeapp@RapidoCares URGENT HELP!
Captain Vipin Kumar Pal picked my parcel worth Rs.5000 at 3:24 PM & is refusing to deliver. Roaming in Andheri since 2 hrs, saying "Nahi Aaunga"
Order is still ACTIVE (15.7km to drop) Parcel is with him.
Mailed to support
#Rapido
It’s been a 24hour still I have not received my parcel and no one is bothered to call from Rapido team, Mailed also no reply customer helpline is useless
Worst experience. No one is there to help. Rider is still answering my call but not ready to give my parcel… #rapido#scam
@rapidobikeapp@RapidoCares URGENT HELP!
Captain Vipin Kumar Pal picked my parcel worth Rs.5000 at 3:24 PM & is refusing to deliver. Roaming in Andheri since 2 hrs, saying "Nahi Aaunga"
Order is still ACTIVE (15.7km to drop) Parcel is with him.
Mailed to support
#Rapido
@rapidobikeapp UPDATE: Captain cancelled the order AFTER taking my Rs.5000 parcel! App shows Cancelled but parcel still with him. From Mahim to Lower Parel. This is cheating. Tracking active. @MumbaiPolice please note. #Rapido
Update: Rider has now stopped answering calls. Tracking link still shows in-transit. Parcel worth Rs.5000 is still with Captain Vipin Kumar Pal. @rapidobikeapp please help urgently. Link: https://t.co/kNcXECy4aB