Andy Walsh

[Andy Walsh @Walsh5959]

@greateranglia It’s on multiple services recently, urgently tell your fleet team!!!!

[Andy Walsh @Walsh5959]

@greateranglia why is the aircon not on the 18.48 London Liverpool Street to Braintree? This is ridiculous

[Andy Walsh @Walsh5959]

@greateranglia @MattttMillerr Get on with it 🤡

[Andy Walsh @Walsh5959]

@greateranglia Thanks

[Andy Walsh @Walsh5959]

@greateranglia why is there no air on this train if you can’t open the windows 45058?

[Andy Walsh @Walsh5959]

@greateranglia No doesn’t need a complaint just needs to be sorted out

[Andy Walsh @Walsh5959]

@theriflesband Chinnerys, Southend

[Andy Walsh @Walsh5959]

Good to hear @EssexCricket playing @theriflesband at the cricket #daysofourlives

[Andy Walsh @Walsh5959]

@greateranglia Thank you

[Andy Walsh @Walsh5959]

@greateranglia why do the majority of your trains to and from Chelmsford not pump out any air when there are no windows to open?

[Andy Walsh @Walsh5959]

@greateranglia Thanks that’s helpfully vague

[Andy Walsh @Walsh5959]

@greateranglia why has the 20:02 to Ipswich not left London Liverpool Street please?

[Andy Walsh @Walsh5959]

@greateranglia That’s not particularly helpful, when are we going to be leaving Liverpool Street?

[Andy Walsh @Walsh5959]

@greateranglia Would be good to let customers know what is happening when we should have left nearly 30 mins ago

[Andy Walsh @Walsh5959]

@greateranglia I will do it’s 10 coaches Monday to Thursday so absolutely pathetic why this has been changed

[Andy Walsh @Walsh5959]

@greateranglia can you advise why the 07:00 from Chelmsford to London Liverpool Street has been short formed on a Friday for several weeks?

[Andy Walsh @Walsh5959]

@greateranglia Always was 10 coaches until the last few weeks.

[Andy Walsh @Walsh5959]

@greateranglia Why has it been changed when the service is uncomfortably busy?

[Andy Walsh @Walsh5959]

@greateranglia Ok thanks

[Andy Walsh @Walsh5959]

@greateranglia hi, I have purchased tickets on the app and they won’t load as there is an error with the app. I assume I can use the confirmation email to travel?

[Andy Walsh @Walsh5959]

@greateranglia Thanks I will try that but I am travelling shortly so ticket barrier staff will need to accept the email confirmation