Wayne Blick

[Wayne Blick @WayneBlick]

We're getting a lot of interest in our recent Genesys integration. Chat to @Zendesk at #GFORCE14 Melbourne

[Wayne Blick @WayneBlick]

We're talking to Contact Centre teams about how to keep their agents efficient and informed. Chat to @Zendesk at #GFORCE14 Melbourne

[Wayne Blick @WayneBlick]

@itsmreview Thanks for mentioning @Zendesk at #LEADit

[The ITSM Review @itsmreview]

"We're talking to IT teams about how they deliver beautifully simple customer service" @Zendesk #leadit GT

[Wayne Blick @WayneBlick]

A simple "sorry" or your email signature can affect IT end-user satisfaction? Ask for the benchmark report @Zendesk at #LEADit Melbourne

[Wayne Blick @WayneBlick]

You know what to track for IT Service Delivery. What should you track for a great end-user experience? Chat to @Zendesk at #LEADit Melbourne

[Wayne Blick @WayneBlick]

What should an IT team recommend when other departments need a customer service platform? Chat to @Zendesk at #LEADit Melbourne

[Wayne Blick @WayneBlick]

Why would an IT team use a customer service platform? Chat to @Zendesk at #LEADit Melbourne

[Wayne Blick @WayneBlick]

@Zendesk at #FSTMelb audience poll puts multi-channel as #1 for leveraging technology to enhance #custexp

[Wayne Blick @WayneBlick]

@Zendesk at #FSTMelb audience poll puts #custexp as #1 priority

[Wayne Blick @WayneBlick]

@ithappiness @DortchOnIT @HDI_Leslie Thanks for sharing our story.

[Wayne Blick @WayneBlick]

We all have customers, and we’re all customers. Does your IT dept live up to your expectations? http://t.co/0C5gmM90Hk #itsm

[Zendesk @Zendesk]

Today we welcome @Zopim to the Zendesk family. We couldn't be more excited for their entire team to join us: http://t.co/FY7d0ukY0I

[Wayne Blick @WayneBlick]

@eComMelb What makes customer loyal to your brand? #custserv #infographic https://t.co/64eBIhxFXZ

[Wayne Blick @WayneBlick]

5 Customer Retention Strategies for Online Businesses http://t.co/yXrzoNySFU

[Wayne Blick @WayneBlick]

Get the most out of your #custserv surveys. See the @Zendesk #infographic http://t.co/tGbnrz5Ygp

[Wayne Blick @WayneBlick]

On-premise cloud? Hybrid cloud? Stop! The quickest most cost-effective route is a best-of-breed integration of cloud-based applications.

[Wayne Blick @WayneBlick]

I cracked open a #Santolin Family Reserve Chardonnay on the weekend (delivered via @NakedWinesAus of course). Nice drop.

[Wayne Blick @WayneBlick]

Retaining your #custserv staff http://t.co/Da5j08W4dW

[Zendesk @Zendesk]

Check out our tips for @CallCenterICMI on supporting customers on Facebook and Twitter - http://t.co/RJM3gCReBM