Also your chat bot doesn’t seem to be working, so just how does one of your travellers who you greatly inconvenienced by cancelling flights and forcing them to spend money for taxi and accommodation follow up on a claim?
@British_Airways just how long does it take to process a travel claim? It’s been 15 weeks since I submitted my claim. We were told by your customer care representative at Heathrow, don’t worry you can claim ? Easier said then done #British_terrorism
@rainSouthAfrica the network in Glen Marais Kempton Park is a huge problem this evening. Any reason why? Is any other rain subscribers to their 4G network experiencing similar issues I wonder
@rainSouthAfrica Your speed of your 4G line is extremely bad in the Glen Marais Area in Kempton Park yet again I am paying for a 10 Mbps service and this is what you deliver
@rainSouthAfrica it’s unbelievable how you treat your customers . No personal contact since Saturday when I was assured that I would be contacted once the advance technical teams had attended to what ever the issue is
A 10 MB per second line delivering these speeds = pathetic ,
@rainSouthAfrica your lack of customer service is unbelievable. Still waiting for your technical team to do I do not know what. Do they even now what the issue is?
@rainSouthAfrica the saga of poor connection and even more poor service continues. You guys are advertising that you have a country wide 5G network but you can’t even connect a router with one of your 4G SIM cards to your network . Current speed test result:
@rainSouthAfrica despite a number of calls from your help center and escalation to your technical teams the situation has not been resolved. I have sent numerous DM since then without any response #poorservice
@Discovery_SA what a pleasure using the discovery bank express lane at OR Tambo domestic departures this morning. The normal queue snaked out into the terminal building. I was through the security checkpoint in less than a minute 😃