It's #bookdirectday today! Our top tip to help increase direct bookings:
⚡️ Prioritise your guest comms. Serve guests the info they need, when they need it, with a sprinkling of your personality!
Wanna know more? See the Book Direct Blueprint like @katestinchcombe ⬇️
TW: Gun Violence
This week we are joined by Fabian Martinez, who shares his experience of being impacted by a shooting within the restaurant he worked.
He talks about how this has affected his mental health, and the steps he has taken to try and recover from this.
And that's a wrap ✅
Thank you very much to everyone who attended. It's been a fantastic two days with lots to learn.
Thank you to Chunk of Devon for the fabulous pasties and for catering for all dietary requirements
#WCTConf#tourism#tourismmarketing#sustainability
Now for our last session of the day. Thank you to Mark Durber and Pete Stephens from @ClockworkM for a great presentation on sustainable marketing in practice.
Guess how many people search for 'green breaks'?
#WCTConf#sustainability#greenbreaks
Thank you so much to Hannah Morgan & Eloise Ansell @nfum for that very useful season on cybercrime & AI
We all need to learn how to manage the risks @nfum can help with any questions
#WCTConf#CyberSecurity
Would you accept a booking from from AI? And other head scratching questions.
Fascinating presentation from Thomas Chartres-Moore @StephensScown on the vagueries of using AI
#WCTConf#tourism#digital#AI
Talking about a very important subject now, accessibility. @NeilWsupport from @LivingOptions talks about how important it is to make sure that you let people know that your business is accessible for those with many different kinds of access needs.
#WCTConf#accessibility
Want to know more about encouraging repeat bookings, creating advocates and building your brand?
You need to talk to @MiHiDigital
Thanks to Mark Worden for a very insightful presentation.
#WCTConf#Tourism#digital
We are back after our great coffee from @OwensCoffee ☕
Talking about the importance of digital connectivity in tourism with an update from Aaron Learnihan from @wildanet
Did you know about the Copper Switch off? Talk to Wildanet to find out more.
#WCTConf#tourism
A great day at the Westcountry Tourism Conference. Great to hear about the @The_Pig_Hotel dedication to the food provenance and growth. @WCTConf#wctconf
We’ve had a brilliant day talking all things Tourism at the #WCTCONF. Steve Panton and Laura McFadyen delivered a talk on essential HR updates for 2024 today, and we have more speakers tomorrow!
Come and say hi and see if Steve and Laura have left you any chocolates!
@WCTConf