WEMO is an ever-growing family of innovative products that puts your home at your fingertips, making life a little simpler, smarter & a whole lot more magical.
@kanzaki_1234 We've read your tweet Michael, and we’re here to help you out. Please DM us more details about your concern along with the model number of your Wemo devices, and we’ll continue assisting you from there. https://t.co/KOCQpzy1RN
@aubinhick990 We hear you and appreciate you sharing your experience. If your device is still within warranty, please send us a DM with your receipt, so we can assist you further.
@theSukhbirSingh We apologize for the short notice. Please be advised that the Wemo cloud service has already been shut down. For further details or assistance, kindly reach out to us via DM and we’ll be glad to help you from there. https://t.co/KOCQpzy1RN
@Speedracerf1 We totally understand your frustration Salman, and we deeply apologize for the inconvenience. We’d like to see how we can help you out. Please reach out to us through DM, and we’ll move forward from there. https://t.co/KOCQpzy1RN
@HughesHenryArch We completely understand how you feel. If your Wemo product is still under warranty, you may be eligible for a refund. Please feel free to send us a DM.
The security of our products is a top priority for us. Our security team works to prevent vulnerabilities and exploits and responds with diligence. As such, this vulnerability is being addressed. We hope that moving forward,
@BanSlowDrivers Hi. We understand how you feel about the discontinuation of WeMo and truly appreciate you sharing your thoughts with us. We have noted your feedback and passed it along to our team. If you need further assistance, please feel free to DM us.
@ChrisStaplesTst (2/2) If your product is still under warranty on or after Jan 31, 2026, you may be eligible for a partial refund. Please DM us for more details on eligibility, affected products, and FAQs.
@ChrisStaplesTst Hi. We understand your frustration & apologize for the inconvenience caused by the upcoming Wemo shutdown. While we don’t provide prepaid recycling labels or reimbursements for third‑party services, affected Wemo devices can be taken to authorized e‑waste recycling centers. (1/2)
@kyleortman Thank you for that. Have you tried using a different phone in creating the rule? If not, please give it a shot. You may also try force-closing the WeMo app and uninstalling/reinstalling it, and see if there are changes. Please DM us your reply, and we'll take it from there. https://t.co/KOCQpzy1RN
@AWalkNMyShoes We’re so sorry to hear about your experience, and we totally understand your frustration. We want to take a closer look at your experience. Please DM us your previous case number and your email address so we can pull up your record. We look forward to hearing from you. https://t.co/KOCQpzy1RN