Supporter Services

The official X account for @WestHam Supporter Services. We're here to help from: Monday-Friday, 9am-5pm + 2 hours before and during home matches.

#HammersHelp

[Supporter Services @WestHamHelp]

🎟️| Heading to Roots Hall?

Ticket sale arrangements for our Pre-Season Friendly away to Southend United on Saturday 18 July are now confirmed.

Full details below.

➡️ https://t.co/gZdzwreCjY

#HammersHelp

[Supporter Services @WestHamHelp]

@Kerry85 Hi Kerry, thank you for getting in touch. Information regarding this fixture will be available very soon on our Official Channels. Thanks, Charley

[Supporter Services @WestHamHelp]

@Alexp66_ Hi there, thank you for getting in touch. We’re still awaiting the final details for this fixture. As soon as everything has been confirmed, we’ll share an update across our official channels. Thanks, Charley

[Supporter Services @WestHamHelp]

@Maximusbertus Hi there, thank you for getting in touch. I would recommend contacting the Ticket Office on 0333 030 1966 and they will be able to assist you further. Thanks, Charley

[Supporter Services @WestHamHelp]

@HammerForLife Hi there, thank you for getting in touch. Unfortunately at this moment in time we do not have any information for when the new kits will be released, but as soon as we know more, this will be posted on our Official Channels. Thanks, Charley

[Supporter Services @WestHamHelp]

@DeanDodge1197 Hi there, thank you for getting in touch. I would recommend getting in touch with the Ticket Office on 0333 030 1966 and they will be able to assist you further here. Thanks, Charley

[Supporter Services @WestHamHelp]

🎟️| Heading to Ibrox?

Ticket sale arrangements for our Pre-Season Friendly away to Rangers on Sunday 26 July are now confirmed.

Full details below.

➡️ https://t.co/eTX3tuFqn5

#HammersHelp

[Supporter Services @WestHamHelp]

@JAYPASQUA Hi Jamie, thank you for getting in touch. I am sorry that you are experiencing issues and I would recommend contacting the Ticket Office on 0333 030 1966 and they will be able to assist you further. Thanks, Charley

[Supporter Services @WestHamHelp]

@AzamWHUFC Hi there, full details on relocations can be found using the link below to our FAQ:

➡️ https://t.co/PRo5eB84gm

Thanks, Charley

[Supporter Services @WestHamHelp]

@75_chicoIron Hi there, full details on relocations can be found using the link below to our FAQ:

➡️ https://t.co/PRo5eB84gm

Thanks, Charley

[Supporter Services @WestHamHelp]

@olipulham77 Hi there, thank you for getting in touch. I would recommend contacting the Ticket Office on 0333 030 1966 or by email on [email protected]. Thanks, Charley

[Supporter Services @WestHamHelp]

@MOCPrauge23 Hi Mark, thank you for getting in touch. I would recommend contacting the Ticket Office again on 0333 030 1966 as they will be the best people to assist you further. Thanks, Charley

[Supporter Services @WestHamHelp]

@tricky_nicky36 Hi there, thank you for getting in touch. Please contact the Ticket Office on 0333 030 1966 and they will be able to assist you further. Thanks, Charley

[Supporter Services @WestHamHelp]

@Joey041992 Hi there, full details on relocations can be found using the link below to our FAQ:

➡️ https://t.co/PRo5eB84gm

Thanks, Charley

[Supporter Services @WestHamHelp]

@gingerandout Hi there, thank you for getting in touch. Please contact the Ticket Office on 0333 030 1966 and they will be able to assist you further. Thanks, Charley

[Supporter Services @WestHamHelp]

Hi there, thank you for getting in touch. The renewal window is open until Friday 3 July, but if you renew by midnight on Monday 1 June, you will receive the maximum three loyalty points, the ability to relocate your seat and an exclusive priority window to purchase additional Season Tickets from Tuesday 16 June before we offer vacant seats to our Waiting List. Thanks, Charley

[Supporter Services @WestHamHelp]

Hi there, thank you for your reply. I would recommend continuing to try to contact the Ticket Office on 0333 030 1966. As this is an exceptionally busy period, the team is dealing with a high volume of enquiries and will respond to supporters as quickly as possible. Thanks, Charley

[Supporter Services @WestHamHelp]

@Glenbo24 Hi there, full details on relocations can be found using the link below to our FAQ:

➡️ https://t.co/PRo5eB84gm

Thanks, Charley

[Supporter Services @WestHamHelp]

@julie_trudgill Hi Julie, thank you for getting in touch. Were you able to resolve this? If not, please contact the Ticket Office on 0333 030 1966 and they will be able to advise you further. Thanks, Charley

[Supporter Services @WestHamHelp]

@dhramijo Hi Jonad, thank you for getting in touch. Were you able to resolve this? If not, please contact the Ticket Office on 0333 030 1966 and they will be able to advise you further. Thanks, Charley

[Supporter Services @WestHamHelp]

⚒️| Thank you for your overwhelming response to the opening of our Season Ticket renewals. The Ticket Office is extremely busy and the team are trying to help as many supporters as quickly as they can. We thank you for your patience during this busy time.

#HammersHelp