We are deeply sorry for the disruption this incident has caused our customers and partners. We know the trust they place in our services and take that responsibility extremely seriously. We are seeing broad recovery and stability across our services.
This was a technical issue not related to cyber or AI / agents. The incident was introduced by an issue during an earlier network capacity upgrade that surfaced following a recent network change. We have addressed the underlying issue and continue to restore service to remaining customers and regions.
Given the scale of demand, we restored services gradually, validating stability at each stage. While this took longer, it helped ensure a stable restoration.
We will provide a full post-incident report once our review is complete.
One of the quieter blessings I’m noticing is a relationship with God that isn’t limited to moments of desperation. Being able to pray in gratitude, in silence, and on ordinary days is a real blessing too.
Nvidia CEO Jensen Huang, in an interview filmed less than a month ago, discusses his unconventional leadership style, the pressures of the job and who might succeed him. Huang has since acknowledged an affair, and US intelligence officials reportedly suspect the woman was recruited by Beijing to influence him. Nvidia’s board is now investigating. Huang spoke with Bloomberg’s @EmilyChangTV https://t.co/cuGVmP2GDv
My brother’s friend drives a Tesla. This is 3 videos of the same accident. The Tesla, on self drive, sees the approaching car coming from behind at excessive speed and moves out of the way. Driver of speeding car was killed. Amazing technology @elonmusk.
We’re seeing early stabilization and capacity improvements as recovery actions continue. To help preserve delayed mail during this event, we’ve extended email timeout to 48 hours. A more comprehensive update can be found at MO1550821 in the Microsoft 365 admin center, as well as https://t.co/bVoAAh3D2G if the admin center is not available to you.
As an IT Manager who is forced to give updates to the entire company when systems are down, I have mad respect for how empty these updates are. So often we have no clue what's going on but still have to push out an update. I'm definitely incorporating this into my future comms.
New Microsoft 365 outage update, as of 9:54 PM ET. The earlier hopeful signs did not hold. Microsoft says the changes it applied to improve serviceability are "not taking as expected."
Microsoft is now identifying alternate workstreams to increase capacity in the face of sustained traffic management imbalances. Exchange Online is still listed as a service degradation. Users may still be unable to reach mailboxes through Outlook on the web, Outlook desktop (MAPI), ActiveSync, or REST.
This latest bulletin is under EX1550543. The broader MO1550821 notice has not been updated with the setback yet. Next official Exchange update is due by 11:00 PM ET.
The 9:10 PM ET update talked about regions coming online. That change didn't take.