@Uber why wont you talk to your customers by phone? What exactly are you afraid of? I filled out your online form and got no response either. So we can t call and you ignore online requests, how does that equate to customer service?
@Delta I paid for the upgrade to first class for this flight. You decided to downgrade me to main cabin. What pissed me off the most is you didnβt even tell me. Waited til I was at the gate and printed up a new seat ticket. Apparently customer service is not a priority here.