The issue occurs on multiple devices (Mac mini and MacBook Air M3), so it does not appear to be device-specific.
Screenshots are attached for reference. Account details can be provided via DM if needed.
@OpenAI@OpenAI_Support
ChatGPT Plus user for 3+ months. Since Aug 21, my account has been repeatedly routed to lower-capability models, and the model selector was disabled across devices.
No policy violations. Requesting a manual account review and restoration of normal access.
Timeline:
Aug 21: First routing issue. Account was routed to GPT-5.5 Mini, then temporarily recovered.
Aug 22โ25: Repeated routing issues continued across multiple devices.
Aug 25: Issue escalated โ model selector became unavailable and access was restricted.
@thsottiaux Hey Why do all my clients use sol, but it replies very quickly? When I noticed something was wrong and asked him what model it was, it told me that it was 5.5mini?!!!!
@thsottiaux Hey Why do all my clients use sol, but it replies very quickly? When I noticed something was wrong and asked him what model it was, it told me that it was 5.5mini?!!!!
@thsottiaux Hey Why do all my clients use sol, but it replies very quickly? When I noticed something was wrong and asked him what model it was, it told me that it was 5.5mini?!!!!
@thsottiaux Why do all my clients use sol, but it replies very quickly? When I noticed something was wrong and asked him what model it was, it told me that it was 5.5mini?!!!!
@thsottiaux Great tibo, why are all our clients, including web pages, obviously sol high, but we are told that it is actually 5.5mini? This seriously affects our work and life.
@thsottiaux@aarondotdev Great tibo, why are all our clients, including web pages, obviously sol mini, but we are told that it is actually 5.5mini? This seriously affects our work and life.
@Vincent_AINotes My friend, I was limited to 5.5mini today. It was not that it prompted me, but that I found that its reply was wrong, so I asked him what model it was, and it turned back to this one