Wizards Customer Support

Wizards of the Coast Customer Support.

Live Hours:
9:00 am-5:00 pm PST (16:00-00:00 UTC)

[Wizards Customer Support @Wizards_Help]

This issue is resolved and players should see the iOS update in the App Store. Thank you for your patience.

[Wizards Customer Support @Wizards_Help]

We're looking into the iOS update for MTG Arena not being available in Apple's App Store currently.

All other platforms have the update available as expected.

[Wizards Customer Support @Wizards_Help]

⚠️ Scheduled (May 19, 2026, 15:30 UTC): We will be undergoing scheduled maintenance during this time. https://t.co/rpciw1smzJ

[Wizards Customer Support @Wizards_Help]

Downtime is over and players can return to their games. Thank you for your patience!

[Wizards Customer Support @Wizards_Help]

.@MTG_Arena is undergoing temporary downtime for the next 30 minutes to resolve login issues. Thank you for your patience.

[Wizards Customer Support @Wizards_Help]

This issue has been resolved and players can return to their games. Thank you for your patience!

[Wizards Customer Support @Wizards_Help]

MTG Arena is experiencing login issues that are impacting all players. Thank you for your patience as we identify and resolve the issue.

[Wizards Customer Support @Wizards_Help]

.@MTG_Arena We will be undergoing a brief maintenance window to address matchmaking issues and other challenges on the platform. We expect downtime to last for approximately 2 hours starting at 21:30 UTC (2:30 PM Pacific).

[Wizards Customer Support @Wizards_Help]

⚠️ Scheduled (Feb 24, 2026, 16:30 UTC): @MTG_Arena maintenance will occur to deploy the pre-release patch for the Teenage Mutant Ninja Turtles game update.

📥 Small download required.
🔄 Restart required. No Downtime for those who upda… https://t.co/xhanwIIpHX

[Wizards Customer Support @Wizards_Help]

@MTG_Arena ⚠️ In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/JHdaZ51C3E

[Wizards Customer Support @Wizards_Help]

⚠️ Scheduled (Feb 17, 2026, 16:30 UTC): @MTG_Arena maintenance will occur to deploy the Teenage Mutant Ninja Turtles Preorder game update.

📥 Small download required.
🔄 Restart required. No downtime for those who update.
⏲️ ~3 hour es… https://t.co/PqrnrDrgMz

[Wizards Customer Support @Wizards_Help]

@MTG_Arena ⚠️ Scheduled (Feb 17, 2026, 16:30 UTC): Maintenance will begin as scheduled in 60 minutes. https://t.co/x4f6mBbeN0

[Wizards Customer Support @Wizards_Help]

@SageClam @DnDBeyond Thanks for reaching out, if you haven't already done so, please contact our CS team and they'll be able to look into this further for you. 
https://t.co/ReRcOlUEMS

[Wizards Customer Support @Wizards_Help]

@MTG_Arena ⚠️ In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/sgcEZXlZdZ

[Wizards Customer Support @Wizards_Help]

⚠️ Scheduled (Feb 10, 2026, 16:30 UTC): @MTG_Arena maintenance will occur to deploy the Lorwyn Eclipsed Alchemy game update, containing bug fixes and updates.

📥 Small download required. No downtime for those who update.
🔄 Restart req… https://t.co/Uiohz3FSke

[Wizards Customer Support @Wizards_Help]

@MTG_Arena ⚠️ Scheduled (Feb 10, 2026, 16:30 UTC): Maintenance will begin as scheduled in 60 minutes. https://t.co/yY9Yxd9xeA

[Wizards Customer Support @Wizards_Help]

⚠️ Investigating: We're currently investigating matchmaking issues impacting all platforms. https://t.co/bRqf5HeXnz

[Wizards Customer Support @Wizards_Help]

@MTG_Arena ⚠️ In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/I3gawGSL7E

[Wizards Customer Support @Wizards_Help]

⚠️ Scheduled (Feb 3, 2026, 16:30 UTC): @MTG_Arena maintenance will occur to deploy the Lorwyn Eclipsed Alchemy game update, containing general fixes and updates.

📥 Small download required.
🔄 No downtime for those who update.
⏲️ ~3 ho… https://t.co/syxWK84vAq

[Wizards Customer Support @Wizards_Help]

@MTG_Arena ⚠️ Scheduled (Feb 3, 2026, 16:30 UTC): Maintenance will begin as scheduled in 60 minutes. https://t.co/6tb1k2tEyR