@Michele39721375 Hi Michelee. We're sorry to hear this. Could you follow us and send a DM with your full name and email address and we'll look into this for you.
@___CameronLee93 Hi Cameron. We're sorry about this. Could you follow us and send a DM with your full name and email address - we'll check the progress of your query for you.
@Kimmy_saurus Hi Kim. Thanks for your message. Have you checked your spam folder? If it's not there could you follow us and DM with your full name and email address and we'll look into that for you.
@kayleighkouture Hi. We're really sorry to hear you're unhappy. If you could follow us and send us a DM with your full name, email address and some more info we'll look into this for you.
@clark_za Hi Jean-Vincent. Could you follow us and send us a DM with more info and any screenshots you have of the messages so that we can look into this for you?