The Fearless Organization

Resources on #PsychologicalSafety and #Leadership from @AmyCEdmondson, #1 on @Thinkers50, Harvard prof; authority on #teaming.

[The Fearless Organization @WorkFearlessly]

#VUCA #PsychologicalSafety #talkaboutit #innovation

[The Fearless Organization @WorkFearlessly]

#askgoodquestions

[The Fearless Organization @WorkFearlessly]

@mattschnuck @threadreaderapp unroll

[The Fearless Organization @WorkFearlessly]

@thecolbykultgen @threadreaderapp unroll

[The Fearless Organization @WorkFearlessly]

@Icelandair, is this any way to treat your passengers? This line has moved 25 feet in a half hour. Hundreds of people waiting, most of them checked in online and simply need to drop bags.

[Amy Edmondson @AmyCEdmondson]

Bao thinks the Post-its need to be rearranged. Or eaten.

#CatFearlessly
#PsychologicalSafety
#TheFearlessOrganization
#Caturday

[Amy Edmondson @AmyCEdmondson]

Sent to me by a colleague. This is Bao, the #fearlesskitten .

This is not a cat who has a problem with #speakingup.

#PsychologicalSafety #TheFearlessOrganization
#WorkFearlessly
#caturday

[Tiffani Bova @Tiffani_Bova]

What is a fearless organization?

It begins with Psychological Safety
—@AmyCEdmondson

🎙https://t.co/eHCX9wcHWi

[Helen Bevan @HelenBevan]

Productivity & psychological safety are connected. Currently, as we seek to drive up performance, a lot of people find they're in the anxiety zone. We'll be at our most productive in the learning zone; where it's safe to try new things & give our views. By @AmyCEdmondson @tnvora

[Amy Edmondson @AmyCEdmondson]

A common misperception about #psychologicalsafety is that it means lowering standards, giving up on #accountability, or "everyone being wrapped in cotton wool."

I love a good 2 x 2 matrix... so here's mine, brought to life by @tnvora, #sketchnote artist supreme.

[Amy Edmondson @AmyCEdmondson]

I _really_ appreciate this drawing by @deniseyu21.

First saw it in @tom_geraghty's #psychologicalsafety newsletter and thought it needed to be spread around!

[Amy Edmondson @AmyCEdmondson]

I am transfixed by the example of President #Zelensky. I have watched every one of his addresses. He is plainspoken, quietly forceful, and unstinting with the truth.

I have been studying #leadership and #fearlessness my whole life. I’ve never quite seen the likes of this.

[Amy Edmondson @AmyCEdmondson]

How you respond to #mistakes drives everything that happens afterwards, and we *just might* not be doing it as well as we imagine.
Good insights here from @MalekaDonaldson viz the elementary school setting. In many ways, we are all tall kindergartners. https://t.co/VqYIl10DsQ

[Rhea Liang @LiangRhea]

@AnneLeditschke @Doc_Yogi All VERY good points. Some excellent words from @AmyCEdmondson on this point. What we think of as as an ideal employee may be a very different thing to a trainee who is learning well- and a trainee contributing to the learning of the team.

[Amy Edmondson @AmyCEdmondson]

Breaks your heart and makes it soar at the same time.

#SlavaUkraini 🇺🇦

[Amy Edmondson @AmyCEdmondson]

"Make this your own."

A math teacher I knew would say this as she was handing out thick packets on conic sections. Decades later, it plays in my head.

Here's Google's 1-pager "Manager Actions for #PsychologicalSafety."

Make it your own... and try to make it fun too

[Amy Edmondson @AmyCEdmondson]

@CelesteHeadlee asks a good question here:
"If Google did this research in 2009 & created a guide for healthy leadership that’s not only reasonable but also unsurprising, why is the company still struggling with toxic leadership in 2022?"
https://t.co/iRtji6ybiY
@WorkFearlessly

[Amy Edmondson @AmyCEdmondson]

In the late-Omicron-early whatever’s-next era, this plea for #compassion bears repeating.

[The Fearless Organization @WorkFearlessly]

THANKS for understanding this as a misunderstanding! #Psychologicalsafety is often confused with “safe space,” when it’s actually nearly the opposite.
“Safe conflict” says it well: an atmosphere of healthy give-and-take, rather than tiptoeing around.

[David Sabine, Exec & Tech Mgmt Consultant @DaveSabine]

Hypothesis: All the talk of 'psychological safety' is back-firing. Rather than encourage safe conflict, it is misunderstood to mean 'a space in which people are safe from being offended'.