Hi @JioCare@reliancejio,
What is happening with your customer support? I requested you to check my recharge history because my plan expired much earlier than expected, forcing me to recharge again. On X, you keep asking me to send screenshots via DM. I've already shared 3 times.
Hi @reliancejio@JioCare,
I am a Jio AirFiber customer (Mob: 8148260018). I took connection on 5 March, paid ₹2,100 for installation, and recharged ₹1,060 twice. Today my plan showed expired, so I recharged ₹3,please explain why my balance/validity got exhausted so quickly?
Hi @reliancejio@JioCare,
I am a Jio AirFiber customer. I took connection on 5 March, paid ₹2,100 for installation, and recharged ₹1,060 twice. Today my plan showed expired, so I recharged ₹3,please explain why my balance/validity got exhausted so quickly?
Hi @atherenergy ,Same charging station is free for Vida but charged for Ather—this is unfair. You promised benefits at purchase, but now adding costs. Bike + ₹15,000 Pro Pack + ₹5,000 battery extension already paid. Please don’t loot your customers.
@atherenergy Same charging station is free for Vida but charged for Ather—this is unfair. You promised benefits at purchase, but now adding costs. Bike + ₹15,000 Pro Pack + ₹5,000 battery extension already paid. Please don’t loot your customers.
Hi @atherenergy, I bought a new Ather a month ago and was told charging stations are free. Today I was charged for a short session—could you clarify how the charges are calculated?
Hi @SPBalasore ,@DBalasore Some miscreants from Jayadeva Kasba came to our area (Bhimpur, Rasalpur, 756021) last night 2am carrying sharp weapons and were attempting to capture a bull. A CCTV video is attached, please take necessary action.@pcsarangi@BajrangDalOrg@CMO_Odisha
Hi @JioCare@reliancejio, I recently got a new AirFiber connection (6781359259). It worked fine for the first 2–3 days, but after upgrading to the 100 Mbps plan, the speed has dropped to around 5 Mbps. Please look into this issue.
@JioCare Could you please provide a contact number I can reach out to? Typically, this should be resolved within 1–2 days, but it’s been the same situation every day.
@JioCare I paid ₹2220 for a 3‑month subscription. Today I recharged for 100 Mbps, but it didn’t reflect. Customer care told me to recharge again, so I did, and now both payments show. How will this be adjusted—will my plan be extended by 2 months or handled differently?
Hi @reliancejio@JioCare subscribed to a new Jio AirFiber connection and just upgraded my plan to 100 Mbps. My mobile number is 8148260018. The payment was successful on GPay but not received any confirmation message from Jio and the plan has not been upgraded yet. Please check.