WPThemeSpeed

We help small to mid-sized businesses with websites that actually convert customers. Analyze. Migrate. Build. Isn't that better?

#WPCLT #VetOwned #WordPress

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The Team at @WooCommerce provided variable product documentation which enabled me to know that it was possible to do this with regular WooCommerce.

No premium add-on was needed.

Thanks!

https://t.co/Hfz7wsuicg

#eCommerce
#WooCommerce

[WPThemeSpeed @WPThemeSpeed]

Creating a New Cloudflare account and Inviting a (Tech) user to help https://t.co/tNCvlMOsvp

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Search Engine Console request indexing new and old posts https://t.co/weHAX3dfTT

[WPThemeSpeed @WPThemeSpeed]

‘move discarded messages into’ Impact of the choice of Mail setting across multiple devices https://t.co/MrnoiQFXQp

[WPThemeSpeed @WPThemeSpeed]

Whitelisting Cloudflare Email Forwarding & Whitelisting Divi Email Forms https://t.co/Kv97gbsVfz

[WPThemeSpeed @WPThemeSpeed]

@ZohoCares Look I’m exhausted from a day of helping a client navigate your system.

It’s not the first time by far and won’t be the last.

Not in a good place to discuss it. Wish someone would finally take this feedback and similar going back to 2019 and make it all better 🙏🏼 good luck

[WPThemeSpeed @WPThemeSpeed]

@ZohoCares In 2020, I guided a client to purchase Zoho Forms. (I don't get referral credit for that cause you guys make referrals sort of impossible.)

Now, I need to guide them to add Zoho Mail. But you provide no way to send a link or instructions to do that.

[WPThemeSpeed @WPThemeSpeed]

@ZohoCares Regardless this is a client that I referred to you in 2020 for Forms. Now they need to add Mail.

Some day they’ll need CRM. Probably Books as well.

There is no path or option for them to grow nor for me to assist their growth in this scenario.

[WPThemeSpeed @WPThemeSpeed]

@ZohoCares I’m gonna pass on that.

I’ve had over a dozen conversations with many many Zoho personaell on this problem with other services in recent years.

I can’t afford to give this more time today.

You get paid to help me.
I lose money helping you.

[WPThemeSpeed @WPThemeSpeed]

@ZohoCares @Zoho @ZohoMail Please find a way to just take money, checkout and drop me into the setup process (that part was pretty solid, several complications but workable and obvious someone spent a lot of time making that better)

[WPThemeSpeed @WPThemeSpeed]

@ZohoCares @Zoho @ZohoMail Plus to set it up, we had to create a fake temporary email address that we later had to delete

All wasted steps and effort

[WPThemeSpeed @WPThemeSpeed]

@ZohoCares @Zoho @ZohoMail The wait comes with the territory but it also took a rep 45-60 minutes to help us add a zoho mail plan to the account.

It’s not just very hard for your customers.

It’s very hard for Zoho Support to upsell an existing client<—- this seems like a HUGE opportunity to improve

[WPThemeSpeed @WPThemeSpeed]

@ZohoCares I’m a Zoho One customer and therefore not allowed to refer new customers via affiliate or customer when they are not buying zoho one itself.

Most of my clients need ala carte zoho services and I can’t refer those nor help them manage them in their accounts(like partners)

[WPThemeSpeed @WPThemeSpeed]

@ZohoCares Not to mention presenting/proposal requirements when I am personally a user myself never worked well.

[WPThemeSpeed @WPThemeSpeed]

@ZohoCares I’d love to be a Partner, have explored the requirements but cannot hit the ground running selling $5k a year starting from scratch. And w no way to build up referrals along the way, will never get there.

[WPThemeSpeed @WPThemeSpeed]

@zohomail @zoho @zohocares
This link is not helpful at all for trying to add and pay for an additional service https://t.co/N0lnNQgkYn
Please let me 1)pick a plan, 2)pay for it, 3)then set it up with a custom domain.

This creates a complete stop in checkout/signup

[WPThemeSpeed @WPThemeSpeed]

maybe @zohocares has been discontinued?

@zoho @ZohoMail How does a person Add a new service (pay and sign up for the subscription) when they have a different service (forms) already.

Trying to Add Mail, Store doesn't allow that? on hold already

[WPThemeSpeed @WPThemeSpeed]

And while I'm hopeful someone will eventually answer the phone, I'd like to have a guideline or process to repeat this (and buy more services in the future) too.

I don't want to have to sit on hold for 30 minutes everytime I want to send you more $$$ business.