@greateranglia It was a disruption at Tottenham Hale station caused by a trespasser, meaning the train had to terminate there and I couldn’t complete my journey
@greateranglia your delay repay is not working and says “We have not been able to find a direct train within 60 minutes of the time specified.”
My train was cancelled at Tottenham Hale this morning meaning I had to take the underground instead of going to Liverpool St.
@greateranglia can you explain why every morning when I go to buy a ticket, it gives me the option to go via Liverpool Street, but every time my ticket gets checked on the platform by staff, they say I am not allowed in Liverpool St despite that being a buying option on your app?
@greateranglia The only thing I noticed is it says London Underground Zone 2-6, but I don’t travel using underground at any point so this shouldn’t apply.
@greateranglia Whenever I get checked, they say I’m not allowed to travel to Liverpool Street despite it being displayed on the ticket. This has caused issues in the past where I have been dropped on a platform outside the barriers at Liv St and was not allowed entry back in to get my train
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