CFAA’s 2020 Suppliers Council Member of the Year! Delivering submetering & utility expense management to property managers, owners & developers in Canada.
@natasha_bd@cityofhamilton Hi Natasha. Thank you for reaching out. A senior Customer Care Representative will contact you on Monday to address your concerns. Thank you, Jennifer
@plmmrkhdjh Hi there. Thank you for reaching out. Can you please send a DM with your contact info? I will have a senior customer service representative contact you. Thank you - Bianca
@advicesgalore Hi Mayank, thanks for reaching out. I will have a Senior Customer Care Representative contact you on Monday, June 24. Thank you, Jennifer
@plmmrkhdjh Hi Khadijah, thanks for reaching out. Sorry for the frustration. Can you please send me a DM with your contact and account info, so I can ask a Senior Customer Care Representative to contact you? Thanks very much, Jennifer
@Na_tii_ Hi there. I am so sorry for the frustration. Were you able to get through to a representative? If not, can you please provide your contact info via DM so I can ask a Senior Customer Care representative to call you today to address your concerns? Thank you - Bianca
@Na_tii_ Hi there, thanks for letting me know. My apologies for the confusion. I believe you've been in touch with my colleague Brian and he's helping to connect you with a senior customer care representative. Thank you.
@RBgeginski Hi Roberta, thank you for reaching out. My name is Jennifer and want to put you in touch with a senior customer care representative tomorrow. I will send you a DM to get your information. Thank you.
@jesse_ferland Hi Jesse, thanks for reaching out. Yes, you can add Wyse as a payee. We are under Wyse Meter Solutions. You must also include your account number when making the payment. Thank you, Jennifer
@Megan2694644796 Hi Megan, thank you for reaching out. I am sorry for your frustration and would like to have a representative contact you today. Can you send me a DM with your contact and account number, please? Thanks, Jennifer
@vampchick21 Hi there, thanks for reaching out. I will send you a DM now to get your contact info so I can ask a Customer Care representative to call you. Thanks, Jennifer
@inaapost Hi Elena, thanks for reaching out. We would like to get in touch with you and review your bill. Can you send us a DM with your contact info? Or, please contact our call centre at 1.844.411.0663. Thank you, Jennifer
@misc_404@nspowerinc Hi there. I followed up with our Customer Service team. They reached out to you on 12/05 and 12/06 via email in response to the email that you sent. Would you like to send me a DM with your account number? I can provide it to Customer Service and ask them to call you.