Donna 💙

[Donna 💙 @xDonna78]

@O2 Managed to DM you an hour ago after logging in via browser. Any chance of a reply asap please

[Donna 💙 @xDonna78]

@O2 hi, I want to end my contract asap - sick to death of being messed about with call handlers who don't have a clue what they're doing

[Donna 💙 @xDonna78]

@O2 It still will not allow me to DM you, either through link or direct from your page!!!

[Donna 💙 @xDonna78]

@_Care_Desk_4 Fuck off!

[Donna 💙 @xDonna78]

@O2 It's not letting me DM you. Clicking the link does nothing, same when I go to your page and press mail.

[Donna 💙 @xDonna78]

@O2CareSP__ Do one scammer!

[Donna 💙 @xDonna78]

@O2 DM'd twice no reply!

[Donna 💙 @xDonna78]

Do you remember when you joined X? I do! #MyXAnniversary

[Donna 💙 @xDonna78]

@O2 Thought you wanted to help!? Sent DM 24hrs ago (6.35pm) not even been read! @LutzSchueler @MarkEvansO2 any wonder you top Ofcom official list of complaints for customer service! how you can even justify the highest increase in April too is beyond me. Disgrace!

[Donna 💙 @xDonna78]

@realtaraeddy @O2 I noticed a chap had tweeted them yesterday after giving up waiting for call to be answered after 1hr 9 mins. I commented back to him. Noticed they've not had decency to send generic reply to him, only have mine as I've jumped on ML's platform. Shocking.

[Donna 💙 @xDonna78]

@O2 2/2 My bill is paid, I've spent the same again on top of that purchasing Pay & Go Sims for poxy amounts of data. Hours & hours spent on phone and 6 visits to one of your stores. You're an absolute disgrace.

[Donna 💙 @xDonna78]

@O2 1/2 It's not just 'at the moment' though is it! ... my issue is supposedly with your 'back office' and they have 10 working days to resolve, no doubt I'll be fobbed off again as I was when I was told they'd be back to me within 5 working days 2 weeks ago.

[Donna 💙 @xDonna78]

@andywilmer @MarkEvansO2 @LutzSchueler Just seen your post ... I waited 1 minute longer (1hr 10 mins) Monday afternoon and finally someone could be bothered to take my call. Had a 45 min wait Friday evening. They're an absolute shitshow!

[Donna 💙 @xDonna78]

@AstroBackyard My Very Easy Method Just Set Up Nine Planet's

[Donna 💙 @xDonna78]

@UberFacts

[Donna 💙 @xDonna78]

@UberFacts

[Donna 💙 @xDonna78]

@SamsungUK need help blocking old handset. Tried online but got nowhere with bots.

[Donna 💙 @xDonna78]

@fesshole