Customer Relations Support

112K Following • 1.5M Followers

[Customer Relations Support @XHalara_Cs]

We are sincerely sorry for the inconvenience! Kindly Follow back again and share your Claim via DM for further assistance. Chloe🌹

[Krystal Morin @KrystalMorin888]

@thehalara are you kidding me? Veronica gave me gift card after CONFIRMED I get the free return, and then she canceled the card and said "oops not qualified ". I asked her to explain why it's not qualified she ghosted me. Do you think it's funny to waste my time?

[Customer Relations Support @XHalara_Cs]

@KrystalMorin888 Hello ,we are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the concern raised. Please DM your reachable WhatsApp number we connect you with an agent who can assist. Thank you

[Krystal Morin @KrystalMorin888]

@thehalara are you kidding me? Veronica gave me gift card after CONFIRMED I get the free return, and then she canceled the card and said "oops not qualified ". I asked her to explain why it's not qualified she ghosted me. Do you think it's funny to waste my time?

[Customer Relations Support @XHalara_Cs]

@Gerdien1975 We are Happy to hear that. Thank you

[Anje @Gerdien1975]

@XHalara_Cs Hello, today the problem got solved, finally! After 34(!) emails.

[Customer Relations Support @XHalara_Cs]

We are sincerely sorry for the inconvenience! Kindly Follow back again and share your Claim via DM for further assistance. Chloe🌹

[Anje @Gerdien1975]

and choose a refund method. But I already returned the items a month ago with your own return label. I am crazy or what? When I choose a refund method on the app, I get a return label. But I have nothing to return, because I returned it a month ago

[Customer Relations Support @XHalara_Cs]

@Gerdien1975 Hello ,we are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the concern raised. Please DM your reachable WhatsApp number we connect you with an agent who can assist. Thank you

[Anje @Gerdien1975]

and choose a refund method. But I already returned the items a month ago with your own return label. I am crazy or what? When I choose a refund method on the app, I get a return label. But I have nothing to return, because I returned it a month ago

[Customer Relations Support @XHalara_Cs]

@sincerelyti_ We are sincerely sorry for the inconvenience! Kindly Follow back again and share your Claim via DM for further assistance. Chloe🌹

[Customer Relations Support @XHalara_Cs]

We are sincerely sorry for the inconvenience! Kindly Follow back again and share your Claim via DM for further assistance. Chloe🌹

[Princess Ti ✨ @sincerelyti_]

Why does @thehalara shipping take so long ? First and last time 😭

[Customer Relations Support @XHalara_Cs]

@sincerelyti_ Hello ,we are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the concern raised. Please DM your reachable WhatsApp number we connect you with an agent who can assist. Thank you

[Princess Ti ✨ @sincerelyti_]

Why does @thehalara shipping take so long ? First and last time 😭

[Customer Relations Support @XHalara_Cs]

We are sincerely sorry for the inconvenience! Kindly Follow back again and share your Claim via DM for further assistance. Chloe🌹

[Anje @Gerdien1975]

@thehalara it is really a hell communicating with your support. Mailing for a month. Just want the right refund method, items returned a month ago and nobody understands what I am saying. They still keep sending me a return label and telling me I have to reply....

[Customer Relations Support @XHalara_Cs]

@Gerdien1975 Hello ,we are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the concern raised. Please DM your reachable WhatsApp number we connect you with an agent who can assist. Thank you

[Anje @Gerdien1975]

@thehalara it is really a hell communicating with your support. Mailing for a month. Just want the right refund method, items returned a month ago and nobody understands what I am saying. They still keep sending me a return label and telling me I have to reply....

[Customer Relations Support @XHalara_Cs]

We are sincerely sorry for the inconvenience! Kindly Follow back again and share your Claim via DM for further assistance. Chloe🌹

[Space2BSpace @ArkNis519]

@thehalara :: HELP. Order placed on 5/9 and NO delivery date yet!!?? Have yet to receive any updates

[Customer Relations Support @XHalara_Cs]

@ArkNis519 Hello ,we are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the concern raised. Please DM your reachable WhatsApp number we connect you with an agent who can assist. Thank you

[Space2BSpace @ArkNis519]

@thehalara :: HELP. Order placed on 5/9 and NO delivery date yet!!?? Have yet to receive any updates

[Customer Relations Support @XHalara_Cs]

@KarrickLosinger Hello ,we are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the concern raised. Please DM your reachable WhatsApp number we connect you with an agent who can assist. Thank you

[Karrick Losinger @KarrickLosinger]

Stop buying from @thehalara

They cannot keep up with orders despite their massive marketing campaign. Everything is outsource with horrible customer service. Zero stars