@IHGCorporate The question about my private letter to you has not been dealt with by me for so long. Is the group paying so little attention to its members now? Is there no place for the hotel team to deal with it because it ignores the membership terms and has a bad attitude?
@IHGhotels I have made it clear in a private letter on this issue. I believe InterContinental Hotels Group will not let me down. Please check my latest private letter.
@IHGhotels Hello, complaint against Schumi (Hualuxe Leshan Guest Services Manager): As a Diamond Elite Member, I asked for a suite upgrade (if available), but he firmly refused without checking room status—various room types still in stock!
@IHGCorporate Hello, complaint against Schumi (Hualuxe Leshan Guest Services Manager): As a Diamond Elite Member, I asked for a suite upgrade (if available), but he firmly refused without checking room status—various room types still in stock!
@IHGhotels Hello, complaint against Schumi (Hualuxe Leshan Guest Services Manager): As a Diamond Elite Member, I asked for a suite upgrade (if available), but he firmly refused without checking room status—various room types still in stock!
@HiltonHotels Hello, I suffered very unfair treatment at Doubletree by Hilton Chengdu Xinglong Lake. I have sent you a private letter, please check and handle it.