@AskCitizensBank you guys emailed out the new credit card info this morning, then shut the apps down due to high volumes… it’s been literally all day, and the apps are STILL DOWN. Literally it has been like this ALL DAY .
@AskCitizensBank fabulous customer service yall have there. Make people call to find out there are technical issues with logging in & accessing accounts. don’t bother putting this online anywhere or contacting users by email, text etc. I’m really glad I just reset my PW 9x.
@AskCitizensBank so when the cards were declining the other day, my posts still showed pending…. I’m trying to make sure they fell off and didn’t post and lo and behold I can’t see my transactions??? Not on the app or mobile. This is not okay.