@virginmedia Awful new costumer experience. Moved to new place and no one has come to install my services for a month, no tv & no internet, just keep getting delayed as no one comes out to do the pole installation required. Was promised a manager would call and nothing yet !!
@virginmedia Any chance this chat could be done today as the next installation is due on the 2nd but the pole hasn't been layed out first? How would we go about setting up a web chat? Thanks
@virginmedia The pole hasn't been installed thats the problem my installation keeps getting delayed. I keep calling to get the engineers to come out and install it but no one does. My installation date just keeps getting delayed. Been over a month now!
@virginmedia Im sorry, this is exactly what im talking about. Call Virgin costumer number to advise on a date, I've done that 20 times in the past 2 weeks! This is the problem and always the same answer "sorry there is no date of the pole installation date". This is the whole problem.
@virginmedia I cannot afford to wait any longer, i want my services by the 2nd June but no one helps or comes out to do the works. On the phone Virgin keep offering me 100Β£ credit as an apology, all i want is my services installed asap, not credit! Its ridiculous
@virginmedia Been waiting a month now and im sure installation will be delayed again. I was also told I'd be cc'd in an email to field manager and nothing. I have to go to my partners house to be able to work. I have no Internet, no tv and don't catch any phone reception at my new flat
@virginmedia Manager was due to call last Saturday. Pole installation, I've been calling every 2-3 days and still no one is doing anything as there isn't a date set yet. Next installation in 3 days and let me guess, since no one came to do the works it will be delayed again for another 2 wks.
@1stCentral Please fix your website, it has been two days now. Whenever on the quote add ons page , it will sit there stuck loading and not let you continue, there is a few more people complaining here too. https://t.co/5CZthq0DNv
@freetrade PLEASE! im trying to activate my account to allow withdraws. I did this on Thursday, its been now 5 days, I've transfered 1Β£ twice to the account specified and still no activation. I've sent messages on the app twice now since last week and nothing.Can please you help?
@freetrade PLEASE! im trying to activate my account to allow withdraws. I did this on Thursday, its been now 5 days, I've transfered 1Β£ twice to the account specified and still no activation. I've sent messages on the app twice now since last week and nothing.Can please you help?