@GodrejAppliance This is me trying to connect with the team, this is yesterday, the service helpline said a senior supervisor will call me in a few minutes, never got one.
“new” faulty part, my AC is STILL not working.Every follow-up gets the same “today/tomorrow” answer. At this point, apparently “tomorrow” is covered in Godrej’s 5-year warranty too. 🙂
I’ve avoided getting an outside technician because I don’t want to jeopardize @GodrejAppliance
@GodrejAppliance I sincerely hope the concerned team treats this as an urgent escalation and provides a definitive repair date and resolution, rather than another tentative timeline. I’ll await their call.
@GodrejAppliance I’ve been spoken to rudely, calls have often gone unanswered, and at times it has felt as though I’m asking for a favour rather than requesting warranty service for a product I purchased only a few months ago.
I have now been unable to use my AC for over a month.
@GodrejAppliance Thank you, Lisa. I appreciate the response. I’ve already been waiting for over a month, with multiple service requests, engineer visits and repeated assurances without a resolution.
Unfortunately, the service team’s handling of this has added to the stress.
warranty. So I’m left with a brand-new AC that I paid ₹30,100 for, a warranty that looks great on paper, and an endless service loop.
@GodrejIndia, please fix the AC instead of fixing another expected repair date.
@consumeraffairs#ConsumerRights#Godrej
@GodrejAppliance I bought a Godrej 2-ton inverter AC on 8 June 2026 with a 5-year whole-product warranty. I raised a service request on 30 Aug (SR 82758682), followed by SR 83019920. More than a month later, after multiple engineer visits, a PCB issue, part replacement and then