Megan Hughes

[Megan Hughes @YellsAtCorpos]

@mit4d @My_Metro Yeah they have a problem, multiple people are complaining. It works if you top up your phone at a ticket machine (you can hold your phone against the orange reader) but it kinda defeats the purpose of having it on your phone

[Megan Hughes @YellsAtCorpos]

@My_Metro is there an issue with Google wallet PAYG? When I try to top up I get an error saying something went wrong

[Megan Hughes @YellsAtCorpos]

@JustEatUK Is it allowed for restaurants to have misleading offers on their pages? The place I ordered from said to use a code to get £8 off, but when I got to checkout it said the code was expired

[Megan Hughes @YellsAtCorpos]

@hopperelecspam @My_Metro Of course, because why would Nexus ever do something to benefit the general public 🤦. Thanks though, this is very helpful!

[Megan Hughes @YellsAtCorpos]

Is your real time train API down @My_Metro ? my queries are just returning an empty response

[Megan Hughes @YellsAtCorpos]

@My_Metro Do you have an email address or contact information for who does deal with that?

[Megan Hughes @YellsAtCorpos]

@My_Metro I'm using Windows 11 right now but I don't see what the operating system has to do with it, I'm talking about the API that allows 3rd party apps to work, not the pop app

[Megan Hughes @YellsAtCorpos]

@My_Metro are trains going to be turned around at chillingham road? trying to get to Whitley bay, says there's one due on the other platform but not towards the coast?

[Megan Hughes @YellsAtCorpos]

@My_Metro are trains running between north shields and chillingham road, your twitter feed has conflicting info

[Megan Hughes @YellsAtCorpos]

@My_Metro when is the next metro from North Shields?

[Megan Hughes @YellsAtCorpos]

@My_Metro Why does real time information always seem to fail whenever there's major disruption, i.e. the time people are most likely to need to access real time information

[Megan Hughes @YellsAtCorpos]

@WeLoveFeathers I have an ESP32 running some code that shows next train times on an LCD display. Took me about an hour to throw together despite not using the API before and only having the ESP32 dev kit for about a day lol. Doesn't help when the API data is plain wrong, though

[Megan Hughes @YellsAtCorpos]

The new Pop App on Android by @My_Metro is unusable. There's no way to select a station other than the closest one to you, and if you click Track Your Metro the app immediately crashes. Great work as usual guys

[Megan Hughes @YellsAtCorpos]

@Tyneside18 @My_Metro Use https://t.co/9k3LSKq7xT until it's fixed. And probably after it's fixed too, since a hobby project made by someone in their spare time works better than what metro are paid to make

[Megan Hughes @YellsAtCorpos]

If anyone needs to check real time train info, I suggest using https://t.co/9k3LSKq7xT which works 10 times better than anything Nexus have managed to make

[Megan Hughes @YellsAtCorpos]

Pop app not working? Or there's really no service from north shields this morning? @My_Metro

[Megan Hughes @YellsAtCorpos]

So this morning we've got

Pop cards not working
Ticket machines not working
Customer service phones not working

That's on top of the usual metro delays and cancelled services. Does any other city in the world put up with this? If TFL tried it there would be riots!

[Tyne and Wear Metro @My_Metro]

We have been experiencing some issues with Network One tickets on our Metro ticket machines, and with Pop card products on Google Wallet. You can find more information, including what to do before travelling, on our website at https://t.co/NcwyCEV5XX^SF

[Megan Hughes @YellsAtCorpos]

@My_Metro The phone provider is @ThreeUKSupport but there's no issue with them as I've called other people fine. It's after 9am now and the number still isn't working. Do you have another number for me to call or do I have to dispute the transaction with my bank to get my money back?

[Megan Hughes @YellsAtCorpos]

Why are @My_Metro charging people with pop cards extra because their ticket barriers aren't working, then telling people to call a customer service number that has been disconnected. Staff at the station did nothing to help, absolutely useless!

[Megan Hughes @YellsAtCorpos]

@My_Metro literally not how phones work mate but ok

[Megan Hughes @YellsAtCorpos]

@My_Metro When I try to call that number it says invalid number. Forgot to pay your phone bill?