Y Meadows

AI Customer Service

[Y Meadows @YMeadowsInc]

Show your customers some love this Valentines Day.

Skip the chocolate & flowers, what they really want is top of the notch service!

What will you do this Valentine's Day to show your customers some love?

#valentinesday #relationships #customerservice

[Y Meadows @YMeadowsInc]

Within 2 months of implementing automation, OpenTable was able to save 480 hours (3 FTEs) worth of time each month.

Check out the clip below to learn how OpenTable is leveraging automation to scale and improve productivity!

#automation #customerexperience #customersupport

[Y Meadows @YMeadowsInc]

Is your customer support team damaging your customer experience?

Check out Y Meadows blog to learn how you can empower support agents with machine learning and natural language processing technology!

https://t.co/x4NP2iYGCZ

#customerexperience #artificialintelligence

[Y Meadows @YMeadowsInc]

How do you scale your business without hiring more support agents?

As companies grow, leaders are often faced with a dilemma - hire more headcount or let customers and employees suffer due to not having enough headcount?

#automation #customerservice #customerexperience

[Y Meadows @YMeadowsInc]

Y Meadows announces that companies can now use Y Meadows to integrate OpenAI with their knowledge base and ticketing system.

Take a look at what you can do with Y Meadows and OpenAI!

Interested in learning more? https://t.co/u5LRqBdI7X

#openai #chatgpt #customerservice

[Y Meadows @YMeadowsInc]

What metrics and KPIs do you track in customer support?

Check out the video clip to hear first hand from Robert about the “Track, Measure, Rank, Report” methodology he uses in order to identify opportunities for growth and improvement in customer service!

#metrics #datadriven

[Y Meadows @YMeadowsInc]

Although it may seem like a paradox, fully automated customer service can make support teams more responsive and human.

Check out Y Meadows' blog to learn how automation can help employees do more, not less!

https://t.co/NMdepLkIeX

#automation #customerservice

[Y Meadows @YMeadowsInc]

Why is Southwest Airlines having so many issues?

THEY LACK THE ADVANCED TOOLS AND TECHNOLOGIES NEEDED TO SUPPORT THEIR CUSTOMERS.

Companies should take this as a warning. Either modernize or fail. Without updated software, nothing else matters.

#southwestairlines

[Y Meadows @YMeadowsInc]

The new year is a time to continue good practices, change undesired traits or behaviors, set personal goals, and otherwise improve one's life at the start of a new year.

The same should be done for your business.

What are some of your new year resolutions for your business?

[Y Meadows @YMeadowsInc]

Looking for the perfect gift to give your business this holiday season? Something practical and long lasting?

Well, automation is the gift that keeps on giving.

Visit https://t.co/73i2dPsp6w to learn more!

[Y Meadows @YMeadowsInc]

Due to the changes in consumer behavior and preferences, the North Pole must adapt.

What are you doing this holiday season to improve your customer experience?

Check out https://t.co/73i2dPsp6w for more information!

#customerservice #customerexperience #omnichannel

[Y Meadows @YMeadowsInc]

Contrary to popular belief, digital transformation isn't the end of the journey.

In fact, AI is the next summit customer support leaders will have to think about at some point if it's not today.

Interested in implementing AI? Check out https://t.co/73i2dPsp6w!

[Y Meadows @YMeadowsInc]

“We are experiencing higher volumes than normal so you may experience longer wait times.”

If this is your outbound message, you need automation. Period.

Check out https://t.co/73i2dPaNHW to see how they can help!

#customerservice #customerexperience #automation #ymeadows

[Y Meadows @YMeadowsInc]

As a manager, how much do you know about your employees’ professional goals?

#retention #employeeangagement #employeeexperience

[Y Meadows @YMeadowsInc]

How should leaders approach the first 90 days for new hires in order to reduce turnover?

Hear first hand from Robert Proctor on how he approaches the first 90 days in order to set employees up for success and reduce turnover!

#onboarding #turnover

[Y Meadows @YMeadowsInc]

We are proud to announce that Y Meadows has achieved HIPPA Compliance, confirming that our solution meets the highest international standards for continually establishing, implementing, and optimizing its information security infrastructure.

#data #security #compliance #safety

[Y Meadows @YMeadowsInc]

After implementing an automation solution, Tyler Stewart, Customer Service Innovator and Leader at Divvy Homes, described the impact that automation has had on his support team and business.

Check out the video clip below to see what Tyler Stewart had to say!

#customerservice

[Y Meadows @YMeadowsInc]

When it comes to customer support, should automation be a top priority?

Check out the video below to see if automation made a difference! If you find this to be valuable, check out https://t.co/W05cUXKvMC to learn more!

[Y Meadows @YMeadowsInc]

As a result of using Y Meadows' automation solution, DivvyHomes is able to save 2.5 FTEs worth of effort each month that is now being utilized on more valuable customer support tasks.

Interested in learning more? Visit https://t.co/W05cUXsUo2!

[Y Meadows @YMeadowsInc]

What an awesome time we had at the Y Meadows Hollywood All Hands Summit!

There's truly nothing like getting to see your colleagues in person while aligning goals for the upcoming year.

Stay tuned for more exciting news!!

#motivation #meettheteam #collaboration #goalsetting