FAROUQ

[Sunusi Sulaiman Usaini @Sunusee082552]

Dear Celia Wallet Support Team,

I am writing this message with deep disappointment.

My Celia Wallet account was frozen without me violating any of your rules or terms of service. I did not do anything wrong.

When I tried to withdraw my money, the app did not allow me. My funds

[FAROUQ @Youngfaruq1]

Hey @OfficialSquadCo , I recently visited the @opaybusiness @OPay_NG office to follow up on my unauthorised debit issue. They asked me to provide a copy of the court order before they can proceed with the next step.

I would like to present the soft copy of the court order at the OPay office, as they have not complied with the one you previously sent to them. I believe this may help them proceed with the necessary steps regarding the refund.

[FAROUQ @Youngfaruq1]

Hey @OfficialSquadCo , I recently visited the @opaybusiness @OPay_NG office to follow up on my unauthorised debit issue. They asked me to provide a copy of the court order before they can proceed with the next step.

I would like to present the soft copy of the court order at the OPay office, as they have not complied with the one you previously sent to them. I believe this may help them proceed with the necessary steps regarding the refund.

[FAROUQ @Youngfaruq1]

Hey @OfficialSquadCo , I recently visited the @opaybusiness @OPay_NG office to follow up on my unauthorised debit issue. They asked me to provide a copy of the court order before they can proceed with the next step.

I would like to present the soft copy of the court order at the OPay office, as they have not complied with the one you previously sent to them. I believe this may help them proceed with the necessary steps regarding the refund.

[FAROUQ @Youngfaruq1]

Hey @OfficialSquadCo , I recently visited the @opaybusiness @OPay_NG office to follow up on my unauthorised debit issue. They asked me to provide a copy of the court order before they can proceed with the next step.

I would like to present the soft copy of the court order at the OPay office, as they have not complied with the one you previously sent to them. I believe this may help them proceed with the necessary steps regarding the refund.

[FAROUQ @Youngfaruq1]

Hey @OfficialSquadCo , I recently visited the @opaybusiness @OPay_NG office to follow up on my unauthorised debit issue. They asked me to provide a copy of the court order before they can proceed with the next step.

I would like to present the soft copy of the court order at the OPay office, as they have not complied with the one you previously sent to them. I believe this may help them proceed with the necessary steps regarding the refund.

[FAROUQ @Youngfaruq1]

Today is Monday, and I really need my money refunded. It has now been over 6 days, which exceeds the maximum 48-hour response time you promised last week.

This delay is not acceptable. Please process the refund of my money without any further delay and provide me with a clear update on when I should expect the funds.

Thank you.

@cenbank @OfficialSquadCo @NIBSS_NG @fccpcnigeria @NDIC @opaybusiness @OPay_NG

[FAROUQ @Youngfaruq1]

Today is Monday, and I really need my money refunded. It has now been over 6 days, which exceeds the maximum 48-hour response time you promised last week.

This delay is not acceptable. Please process the refund of my money without any further delay and provide me with a clear update on when I should expect the funds.

Thank you.

@cenbank @OfficialSquadCo @NIBSS_NG @fccpcnigeria @NDIC @opaybusiness @OPay_NG

[FAROUQ @Youngfaruq1]

Today is Monday, and I really need my money refunded. It has now been over 6 days, which exceeds the maximum 48-hour response time you promised last week.

This delay is not acceptable. Please process the refund of my money without any further delay and provide me with a clear update on when I should expect the funds.

Thank you.

@cenbank @OfficialSquadCo @NIBSS_NG @fccpcnigeria @NDIC @opaybusiness @OPay_NG

[FAROUQ @Youngfaruq1]

Today is Monday, and I really need my money refunded. It has now been over 6 days, which exceeds the maximum 48-hour response time you promised last week.

This delay is not acceptable. Please process the refund of my money without any further delay and provide me with a clear update on when I should expect the funds.

Thank you.

@cenbank @OfficialSquadCo @NIBSS_NG @fccpcnigeria @NDIC @opaybusiness @OPay_NG

[FAROUQ @Youngfaruq1]

Today is Monday, and I really need my money refunded. It has now been over 6 days, which exceeds the maximum 48-hour response time you promised last week.

This delay is not acceptable. Please process the refund of my money without any further delay and provide me with a clear update on when I should expect the funds.

Thank you.

@cenbank @OfficialSquadCo @NIBSS_NG @fccpcnigeria @NDIC @opaybusiness @OPay_NG

[FAROUQ @Youngfaruq1]

Today is Monday, and I really need my money refunded. It has now been over 6 days, which exceeds the maximum 48-hour response time you promised last week.

This delay is not acceptable. Please process the refund of my money without any further delay and provide me with a clear update on when I should expect the funds.

Thank you.

@cenbank @OfficialSquadCo @NIBSS_NG @fccpcnigeria @NDIC @opaybusiness @OPay_NG

[FAROUQ @Youngfaruq1]

Hello, OPay.

Today is Monday, and I really need my money refunded. It has now been over 6 days, which exceeds the maximum 48-hour response time you promised last week.

This delay is not acceptable. Please process the refund of my money without any further delay and provide me with a clear update on when I should expect the funds.

Thank you.

@cenbank @OfficialSquadCo @NIBSS_NG @fccpcnigeria @NDIC @opaybusiness @OPay_NG

[FAROUQ @Youngfaruq1]

@OPay_NG Please check my messages again

[FAROUQ @Youngfaruq1]

@OnboardGlobal Can I receive money from my customers?

Also can I open onboard business account and get access with global account to recieve payment from international customers?

[FAROUQ @Youngfaruq1]

Hello Opay,

Your promise to provide feedback regarding the refund of my money has still not been fulfilled.

It has now been exactly 48 working hours. Please get back to me with an update on the status of my refund and when I should expect the funds to be returned.

I have been patiently waiting for almost 15 months, and I would really appreciate a clear and final resolution.

Thank you.

@OfficialSquadCo @cenbank @NIBSS_NG #Moneyhold @refundopay
#opay #NigeriaNews #bbc #NTA @fccpcnigeria

[FAROUQ @Youngfaruq1]

Hello Opay,

Your promise to provide feedback regarding the refund of my money has still not been fulfilled.

It has now been exactly 48 working hours. Please get back to me with an update on the status of my refund and when I should expect the funds to be returned.

I have been patiently waiting for almost 15 months, and I would really appreciate a clear and final resolution.

Thank you.

@OfficialSquadCo @cenbank @NIBSS_NG #Moneyhold @refundopay
#opay #NigeriaNews #bbc #NTA @fccpcnigeria

[FAROUQ @Youngfaruq1]

Hello Opay,

Your promise to provide feedback regarding the refund of my money has still not been fulfilled.

It has now been exactly 48 working hours. Please get back to me with an update on the status of my refund and when I should expect the funds to be returned.

I have been patiently waiting for almost 15 months, and I would really appreciate a clear and final resolution.

Thank you.

@OfficialSquadCo @cenbank @NIBSS_NG #Moneyhold @refundopay
#opay #NigeriaNews #bbc #NTA @fccpcnigeria