@TeamDept56254 I'll wait to see what your manager director says, I have more confidence of a resolution now they're involved, especially how quickly the team who had been ignoring responded once I'd copied your MD into the email
Back so your quality team can assess the issue, this will take weeks when my photo is clear what the issue is the stripes are coming off the sleeve of the item i purchased in September.
@adidasUK hi, hoping to get some assistance for an issue i have with a purchase made directly from your website.
I have previously sent a photo of the issue, along with confirmation of my order.
I have spoken to a customer service advisor who has said I need to send the item
@currys You are absolutely ridiculous, have you read my tweet. I AM NOT SENDING YOU A DM. PLEASE TELL ME HOW I MAKE A FORMAL COMPLAINT AND WHO REGULATES YOU!!!!!!!!!!
@currys YOU WONT CALL ME AGAIN. 1 YOU CALLED ME ON A DAY WE DIDNT CONFIRM. 2. YOUR VOICEMAIL WAS RUDE CONSIDERING THE REASON YOU WERE CALLING BECAUSE OF YOUR POOR SERVICE
@currys Hello, please tell me how to raise an official complaint and who regulates you. DO NOT TELL ME TO DM YOU, IVE DONE IT NUMEROUS TIMES AND YOU DONT DO WHAT YOU SAY YOU WILL. YOU CALLED ME A DAY AFTER THE DAY YOU ADVISED. I WAS AT WORK AND COULDN'T ANSWER. YOU LEFT A VM ADVISING
@currys Why do I have to keep dming you, when you don't do what you say you will. I have asked how I make a formal complaint and who regulates you. Just put it on here please, I can't be bothered to keep going round in circles with you