Zero AU

Australia's #1 Freemium Mobile Service Provider

[Zero AU @Zero_Aus]

@jv_void You happened to catch us right in the middle of an update on our website. The support URL was down for an hour today, our apologies for that. You can get in touch with us now via our website or specifically by visiting https://t.co/z5E0jNZjO1. Thank you.

[Zero AU @Zero_Aus]

@datainajar Hi @datainajar, honestly I’m not sure what the issue here with Twitter DMs is. If you can, email us on the support email highlighting that you’ve just contacted us via twitter and I can get the appropriate team to pick up your details. Thank you.

[Zero AU @Zero_Aus]

@datainajar My sincerest apologies for that. That's not the level of service we aim to provide our customers. If you don't mind, please send me a DM with your details and I will be most happy to look into your request urgently. Thank you. Claire

[Zero AU @Zero_Aus]

@capttaz Hi @capttaz thank you for your query. I believe we have addressed your queries privately as we are unable to discuss any account specific information publicly. I hope that everything is as you expected and working well for you now. Thank you. Claire

[Zero AU @Zero_Aus]

@capttaz Hi Tarun, earlier customers that have already paid the upfront fees should activate the sim by visiting https://t.co/xx97SUzG8x. Please follow the instructions in your welcome pack. Thank you.

[Zero AU @Zero_Aus]

#payitforward | For every like or retweet of this post until 30 June 2020, we commit to spending 50c to help students in Australia that are impacted by Covid-19.

See full details at https://t.co/F06zjpiICs.

#Australia #payitfoward #students #community #zeroau

[Zero AU @Zero_Aus]

@voltagex Hi Adam, thank you for your interest. We have a regulatory requirement to verify identity of all subscribers, prior to allowing them access. Once our app is live, we will be doing this digitally. However, for now, we need to visually sight the ID to verify it. Thank you. Claire

[Zero AU @Zero_Aus]

@McpheeJono Hi Jono, thank you for your interest. No, there are no credit checks required to join our service. Currently there is no limit mentioned, but we will be limiting everyone to a maximum of 2 services per person. Thank you. Claire

[Zero AU @Zero_Aus]

@MrSamPeth Hi Sam, thank you for your interest. All our personalised recommendations, including any deals or offers, are only served via our mobile app. We do not conduct any marketing via SMS or use telemarketing etc. Hope this answers your question. Thank you. Claire

[Zero AU @Zero_Aus]

@MrSamPeth We do not share or sell any personally identifiable information to any third parties for marketing or advertising. You can see our privacy policy here https://t.co/vgcSCISXKK.

Thank you. Claire

[Zero AU @Zero_Aus]

@smarty_indian Hi Sahil, thank you for registering your interest. We will send out an email to complete your registration as soon as our full signup form is live shortly. Please just keep an eye on your email. Thank you. Claire

[Zero AU @Zero_Aus]

So, we have just activated our FIRST service and this is the Speedtest result showing in our office in Melbourne. Pretty neat, we think.

A big thank you to everyone. We cannot wait to start on-boarding everyone from next Monday.

Zero AU

#Melbourne #Australia #Freemium #ZeroAU

[Zero AU @Zero_Aus]

@smarty_indian Hey Sahil, thank you for your interest. We are expecting to start service delivery today. Please check back in a few hours. Thank you. Claire 😀

[Zero AU @Zero_Aus]

@clayfurrrwhat Thank you, we thought so too. :-)

[Zero AU @Zero_Aus]

@cwbrown87 Hey Chris, unfortunately we don't currently offer e-SIMs. Just the good old-fashioned physical SIMs. Thank you. Claire

[Zero AU @Zero_Aus]

@silviafufu1 Hi Hu, yes we do. You can see our full network coverage map here https://t.co/7OatY22qRd. Thank you. Claire

[Zero AU @Zero_Aus]

@iwillneverknow3 Hey Leho, yes 100% legit 😀. Claire

[Zero AU @Zero_Aus]

Zero AU is Australia's #1 Freemium Mobile Service Provider. We are proud to be the first major technology initiative in Australia to come out during the Covid-19 lockdown. Visit us at https://t.co/jUGAtuhTT4 learn more.

#Australia #Freemium #Australian #ZeroAU