The WiFi Doctor

The WiFi Doctor - Smart Home Security

[The WiFi Doctor @ZeusITServices]

@CeolmundW @YellBusiness @Wix Hi Neil, we can help with the website, or at least advise on the best course moving forward. Have used Wix in the past and still do for some clients sites, but £249 for hosting is a bit steep! Let me know if we can assist and I can call you. Regards Mike

[The WiFi Doctor @ZeusITServices]

@CeolmundW Hi Neil, we can help with the website, or at least advise on the best course moving forward. Have used Wix in the past and still do for some clients sites, but £249 for hosting is a bit steep! Let me know if we can assist and I can call you tomorrow. Regards Mike

[The WiFi Doctor @ZeusITServices]

@EAHelp Hello, sorry for the delayed response. I have sent a DM, please let me know what information you need to investigate this further. Thank you

[The WiFi Doctor @ZeusITServices]

@EAHelp on the Fifa Companion App I am showing as 59/2000 WL points but had reach my 2000 points on Friday of last week. I have not redeemed entry and did not play any games in WL the weekend just gone. Can you help? The email associated with me EA account is [email protected]

[The WiFi Doctor @ZeusITServices]

@EbuyerHelp @YodelOnline I have sent a DM with our order number.

[The WiFi Doctor @ZeusITServices]

@EbuyerHelp why do you use @YodelOnline for your deliveries? In all the years I have dealt with couriers, their incompetence is beyond belief. Blatant lies about attempted deliveries. 9 stops from our building a we get the attached. Parcel was due on Friday. Will we ever get it?!

[The WiFi Doctor @ZeusITServices]

@EbuyerHelp @YodelOnline Thank you for the reply. My colleague has just spoken with an @EbuyerHelp CSA, called Laura, who was very helpful. However still unsure if our order will be delivered today or at all.
@YodelOnline apparently have trouble locating Sheldon Chambers, maybe we need a bigger sign?

[The WiFi Doctor @ZeusITServices]

What a fantastic birthday made extra special by @tentfromheaven Thank you for sorting out at such short notice, brilliant setup, highly recommended for all occassions! #birthdaygirl #MondayVibes

[The WiFi Doctor @ZeusITServices]

@RW_Birmingham @cineworld Hello, when Cineworld reopens on Friday (tomorrow) and if you have pre booked tickets will you be able to access the cinema direct from your car park or will you still have to queue outside the complex by the Nike store?

[The WiFi Doctor @ZeusITServices]

@RW_Birmingham Hello, when Cineworld reopens on Friday (tomorrow) and you have pre booked tickets will you be able to access the cinema direct from your car park or will you still have to queue outside the complex by the Nike store?

[The WiFi Doctor @ZeusITServices]

@XRockerGaming Waiting over 2 weeks for parts that I was told would take 3 working days.
Multiple emails for tracking details with zero response. For a faulty chair which I contacted you about back in April. Have to say your customer service is very unique. Support Ref: 95507. Please update.

[The WiFi Doctor @ZeusITServices]

@XRockerGaming Anything played this weekend is on an X Rocker chair that does not work. Once again awaiting a response from your customer service team Ref: 95507. Originally raised in April, a response with atleast an update would be a vast improvement compared to the current radio silence!

[The WiFi Doctor @ZeusITServices]

@XRockerGaming Awaiting a response from your support team...originally raised it in April.
Ref: 95507 can someone assist me?

[The WiFi Doctor @ZeusITServices]

@XRockerGaming Can you respond to my post sales support request Ref: 95507.
I originally made contact back in April, still no closer to getting my query answered and my chair working.
Very disappointing when a decent product carries such poor customer service @XRockerNation

[Sarah @sarahlulu33]

@ZeusITServices @XRockerGaming We are having the same issue too ! No response to follow up ! I want a refund and compensation for this absolute rubbish customer service received in and no update after 7weeks !!#shockingproducts #breaksafter4weeks #customerserviceisrubbish @Argos_Online never buy @XRockerGaming

[The WiFi Doctor @ZeusITServices]

@XRockerNation @LiamMuir10 I have been sending emails to that address for the last 10 days but no response?! This was after someone in your support team had asked for P.O.P & pictures of chair labels, which I sent. Very frustrating.

[The WiFi Doctor @ZeusITServices]

@XRockerGaming Great that you are delivering your products but your customer service is definitely NOT delivering. I have an ongoing post sales support request since April. I have supplied POP and labels from seat, but no further communication. My reference is: 95507. Please provide an update.

[The WiFi Doctor @ZeusITServices]

@XRockerNation Great that you are delivering your products but your customer service is definitely NOT delivering. I have an ongoing post sales support request since April. I have supplied POP and labels from seat, but no further communication. My reference is: 95507. Please provide an update.

[Sabrina @FrenchiBNA]

@ZeusITServices @XRockerNation Same here ongoing complaint for almost a year 😔

[The WiFi Doctor @ZeusITServices]

@XRockerNation Hello, I have raised 3 support requests on your site but no response other than automated. Can you help out? Original request submitted on 18-05-20 was 95507.