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Zylinc Inc
@Zylinc
Superior customer engagement with omni channel Contact Center and Service Center
Zylinc HQ, Hellerup
Joined July 2011
57
Following
55
Followers
432
Posts
Zylinc Inc
@Zylinc
almost 5 years ago
Why is Average Talk Time Important? https://t.co/ijQYf3bdNq
#averagetalktime
#ATT
#contactcenter
#callcenter
#customerservice
#CX
#customerexperience
#frontdesk
#helpdesk
#custexp
#business
#b2b
#b2c
Zylinc Inc
@Zylinc
almost 5 years ago
The Best Shift Patterns for the Contact Centre https://t.co/QuPcywYqpH
#callcenter
#contactcenter
#frontdesk
#helpdesk
#CCTR
#business
#customerservice
#CX
#customerexperience
#custexp
#b2b
#b2c
Zylinc Inc
@Zylinc
almost 5 years ago
Cloud Communications: Public, Private, and Hybrid – What’s the difference? https://t.co/JrTGHz1IOt
#contactcenter
#callcenter
#CCTR
#business
#cloudcommunications
#customersuccess
#customerexperience
#custexp
#CX
Zylinc Inc
@Zylinc
almost 5 years ago
The Role of Contact Center Agents in Product Innovation https://t.co/fz4Xxd3EIP
#contactcenter
#callcenter
#CCTR
#business
#b2b
#b2c
#innovation
#customersuccess
#customerexperience
#CX
Who to follow
Smartbridge Konnexions Pvt Ltd
@SmartbridgeTra1
We are a consulting company that delivers reliable and cost-effective business solutions for clients all around the world.
Rival5 Technologies
@rival5tech
Rival5 is a full-service telecom provider that helps businesses, healthcare facilities, educational institutions, and more change the way they communicate.
occian f. diaali✨🗨️✨
@occiandiaali
Software logician | Building stuff with software | Masculinist | Award-winning retired broadcaster | ♎ | ex-Catholic | I X about anything | 🚫☕
Zylinc Inc
@Zylinc
almost 5 years ago
That's why omnichannel contact centers are the way to go!
#omnichannel
#contactcenter
#callcenter
#CCTR
#customerservice
#custserv
#frontdesk
#helpdesk
#business
#CX
#customerexperience
#customer
#callcentermanagement
Zylinc Inc
@Zylinc
almost 5 years ago
The Hybrid Contact Center - all you need to know to create a supportive hybrid CC environment for your employees https://t.co/NIyP7tOyYf
#contactcenter
#callcenter
#CCTR
#business
#callcenter
#customersuccess
#custserv
#customerservice
#remotework
#CX
#customerexperience
See More
Zylinc Inc
@Zylinc
almost 5 years ago
Call Center Agents: Time to Get Back to the Office? https://t.co/ClxRTE9ra4
#callcenter
#contactcenter
#customerservice
#custserv
#customerexperience
#CX
#business
#frontdesk
#callcentermanagement
Zylinc Inc
@Zylinc
almost 5 years ago
3 Crucial Ways to Drive Customer Success in Your Contact Center https://t.co/loSF0VpXqa
#customersuccess
#customersatisfaction
#contactcenter
#callcenter
#helpdesk
#frontdesk
#custserv
#customerservice
#cx
#customerexperience
#business
#b2b
#b2c
Zylinc Inc
@Zylinc
almost 5 years ago
Raise Your Profile! How to Turn Contact Centre Sceptics Into Fans https://t.co/PijjguIPiK
#contactcenter
#callcenter
#CX
#callhandling
#frontdesk
#helpdesk
#customerservice
#custserv
#customerexpeience
#business
#b2b
#b2c
Zylinc Inc
@Zylinc
about 5 years ago
New Study Shows How Criticism on Social Media Can Negatively Impact Your Brand | CCW Digital https://t.co/kqY4ZO1NrV
#contactcenter
#callcenter
#omnichannel
#customerservice
#custserv
#CX
#business
#b2b
#b2c
#socialmedia
Zylinc Inc
@Zylinc
about 5 years ago
Is your ogranization's contact center fitting within these metrics?
#callcenter
#contactcenter
#callhandling
#contactcentermanagement
#business
#b2b
#b2c
#customerservice
#custserv
#CX
#communications
Zylinc Inc
@Zylinc
about 5 years ago
6 Things to Have in Place for Successful Hybrid Working https://t.co/lkODf1Z9nQ
#customerservice
#callcenter
#contactcenter
#callhandling
#custexp
#CX
#business
#b2b
#b2c
#helpdesk
#frontdesk
#hybridworking
#company
#innovation
Zylinc Inc
@Zylinc
about 5 years ago
Are you paying enough attention to your online chat and email communication?
#callcenter
#contactcenter
#callhandling
#contactcentermanagement
#business
#b2b
#b2c
#customerservice
#custserv
#CX
#communications
Zylinc Inc
@Zylinc
about 5 years ago
Top Seven Call Center Software Requirements for the “Now Normal” | Contact Center Pipeline Blog https://t.co/jnR7ta8KfT
#contactcenter
#callcenter
#callhandling
#business
#b2b
#b2c
#frontdesk
#helpdesk
#custserv
#customerservice
#CX
Zylinc Inc
@Zylinc
about 5 years ago
What's the percentage of the problems your contact center resolves within the 1st call?
#callcenter
#contactcenter
#callhandling
#contactcentermanagement
#business
#b2b
#b2c
#customerservice
#custserv
#CX
#communications
Zylinc Inc
@Zylinc
about 5 years ago
10 Good Feedback Examples to Improve Contact Centre Performance https://t.co/5dIIqb8GA6
#cusotmerexpereince
#cx
#custserv
#customerservice
#callcenter
#contactcenter
#helpdesk
#frontdesk
#callhandling
#agentperformance
#customerservicestrategy
#b2b
#b2c
#business
Zylinc Inc
@Zylinc
about 5 years ago
Is your organization using Social Media to communicate with your customers more during the pandemic?
#contactcenter
#callcenter
#communications
#customerservice
#custserv
#CX
#frontdesk
#helpdesk
#business
#socialmedia
#b2b
#b2c
Zylinc Inc
@Zylinc
about 5 years ago
What’s Next For Contact Centres That Moved to the Cloud During the Pandemic? https://t.co/vjgTTe6dpL
#contactcenter
#cctr
#cloud
#callcenter
#custserv
#customerservice
#business
#b2b
#b2c
#CX
#contactcenterinthecloud
#cloudcontactcenter
#callhandling
#frontdesk
#helpdesk
Zylinc Inc
@Zylinc
about 5 years ago
Er du Zylincs næste Customer Success Manager? Vi søger en kommerciel og relations orienteret kollega til vores team! Klik på nedenstående link for at ansøge: https://t.co/7S7oSYo8y4
#hiring
#københavn
#copenhagen
#kbh
#customersuccess
#customersuccessmanager
#customerservice
See More
Zylinc Inc
@Zylinc
about 5 years ago
It's a great feature for when you need to get in touch with some of your colleagues as soon as they are available to talk. Have you already tried using it?
#microsoftteams
#msteams
#microsoft
#office365
#microsoft365
#business
#contactcenter
#callcenter
#communications
#b2bfor
See More
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