@ecobank_nigeria I made some transactions on Friday, was debited and the beneficiaries didn't get credited. I was told to give it 24 working hours which is almost due.
And now I can't login to the mobile app. Same thing happened at some point on Friday.
@AbbaM_Abiyos You broadcasted the highest numbers to pull traffic. I saw an account balance of less than 120k in the alerts posted by the SUBEB chairman. That's also a salary.
@aedcelectricity@okpara_chytexx So you won't initiate a resolution process if those details aren't provided?
And do you have to wait for a customer to complain before you can figure out there is a fault or outage in a specific location?
You guys should do better.
@aedcelectricity It's been 10 days without power in 4th Avenue, Gwarinpa due to an issue with the transformer. Your staffs are still saying they haven't received materials for the repair.
Poor management.
@aedcelectricity By the comments here in just 18 hours it is obvious you have a problem. AEDC needs to invest more into its distribution to reduce outages. When there is an outage, you not only have unsatisfied customers but you lose money by the second which is a serious management issue.
@aedcelectricity No light in 4th Avenue, Gwarinpa (around 125th Mall) since the 4th of July!
Went to your office to enquire. Was told they've written to a certain office to request for materials to fix the transformer and they are waiting for a response.
For over a week. Highly irresponsible.
@MTN180 I came here to lay complaints regarding downtime on your FibreX connection and poor customer support. But seeing the comments here, I guess I won't be getting any help.
@Sikiruismazs @VivianIfeomaOj Which region has the most beggars?
Which region has the most children out of school?
Which region scores the lowest in national exams?
@PoliceNG Please adopt the use of standard checkpoints with barriers and flashing lights to prevent such incidents. Checkpoints ideally should have surveillance. If it was available investigation would have been easier. It can so help curb extortion.