@HHLifestyleTrav@CondorCares I received the same email. Never had this issue before and not sure if I can use LBA since I'm from Canada but I will check it out.
/1
Here is my story why never use @CondorCares and @lufthansa again. I literally created this account today to post about this.
I had a flight from Toronto to Istanbul with a connection at Frankfurt. Here is my journey.
@Condor@Lufthansa_DE@lufthansaNews
@roadtrippingroy@penguinandpia@CondorCares I've got the same email. I will continue to push for it and use any resources that I can find to get the reimbursement for my reservations and compensation for the situation.
@CondorCares You guys made me miss my business meeting. You lost my luggage, and ruined my trip. At least stop here and be responsible for your actions.
@penguinandpia@CondorCares I am sorry to hear that. I hope that you guys didn't have any issues with your luggage. I have no trust to @CondorCares that they will be able to send me my luggage sometime soon.
Never ever again.
I hope that you enjoy your vacation
@CondorCares I will for sure. Please report this incident on your end.
By the way, calling Condor customer service is only wasting time. They keep saying the system is not up to date. They cannot see the details. Then why is there customer service phone number?
@CondorCares Since the issues started, all I heard from Condor reps was "we are really sorry" and I didn't get any resolution.
Sorry we cannot:
- change your flight
- get you hotel immediately
- get you a hotel
- provide you beverage
- book you early ticket
- find your luggage